TP Customer Service Agent reviews

4.4

91% would recommend to a friend

(1,927 total reviews)

Jorge Amar

89% approve of CEO

83% positive business outlook

Customer Service Agent employees have rated TP with 4.4 out of 5 stars, based on 1,927 company reviews on Glassdoor. This indicates that most Customer Service Agent professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Agent professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Nov 1, 2012

HELL ON EARTH

Recommend
CEO approval
Business Outlook

Pros

Have met some really nice people

Cons

Terrible training given for a most complex campaign - ie E.ON Billing & Payments Feels like a concentration camp No prospects Job does not reflect the salary at all !!! I doubt the cleaners are on a minimum wage ! Very unprofessional Managament Very dis-organized Basically I've had two weeks training, been on the call floor 4 days and since day one felt I did not know the system at all, nor did I feel I was given enough background/training. I would never have believed after just 2 and a half weeks I'd HATE THE PLACE. I've been tempted to read up and study my training notes from home at night but for £6.19 an hour I REFUSE ! A terrible terrible place and Company to work.

Viewing 1927 - 1927 of 1,927 Reviews

Glassdoor has 101,195 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.