Is TP a good company to work for as a Customer Service Representative for Client?

Customer Service Representative for Client professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,478 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative for Client Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative for Client interview questions at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13895) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2597) , Analyst (1525) , Customer Service (1481) , Expert em Interação (1409) , Content Moderator (1267) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (938) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (727) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2015 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1799 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1778 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1502 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3802 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2492 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1522 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 387 reviews)); "Poor communication and understanding skills" ((in 292 reviews))

TP Customer Service Representative for Client reviews

4.1

83% would recommend to a friend

(12,478 total reviews)

Jorge Amar

91% approve of CEO

77% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,478 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Representative for Client employees have rated TP with 4.1 out of 5 stars, based on 12,478 company reviews on Glassdoor. This indicates that most Customer Service Representative for Client professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative for Client professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

12K reviews

5.0

Jun 18, 2026

Valuable skills gained, but demanding work environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

helps me develop strong communication, problem-solving, multitasking, and customer-handling skills while gaining valuable experience that can open doors to various career opportunities.

Cons

The job can be demanding due to high call volumes, performance targets, shifting schedules, and the need to handle challenging customer interactions while maintaining excellent service. Still, it is achievable.

TP Response

3w

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

4.0

Jun 18, 2026

Ambiente excelente, pero procesos internos son lentos

Account manager

Recommend

CEO approval

Business Outlook

Pros

Me encanta el ambiente en general. La exposición que te dan aquí mientras creces es excelente, y el trato con los clientes es de primera. Además, ofrecen muchas oportunidades a la gente. Personalmente, cuando fui agente, fueron súper flexibles conmigo.

Cons

Siento que muchos procesos son demasiado largos, lo que complica los procesos de crecimiento, los temas de RH y los vistos buenos de las diferentes áreas de soporte, que a veces se atrasan mucho. Además, sería bueno mejorar el equipo de los agentes. Brindar herramientas pertinentes para los jefes de piso o manager como temas de licencias de Microsoft para tener acceso a sus correos

5.0

Jun 18, 2026

Professional Growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Daily interactions improve communication and problem-solving capabilities effectively.

Cons

Rotational shifts affect routine occasionally.

Viewing 49 - 51 of 12,478 Reviews

Jobs at TP

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TP

TP Customer Service Representative for Client reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Valuable skills gained, but demanding work environment

Ambiente excelente, pero procesos internos son lentos

Professional Growth

Jobs at TP

TP reviews FAQs

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