Is TP a good company to work for as a Customer Service Representative for Client?

Customer Service Representative for Client professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,494 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative for Client Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative for Client interview questions at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13914) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1484) , Expert em Interação (1412) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (896) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (730) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1992 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1530 reviews)); "Good environment is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3784 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2497 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1516 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 370 reviews)); "Poor communication and dropping classes with little notice" ((in 297 reviews))

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TP

TP Customer Service Representative for Client reviews

4.1

83% would recommend to a friend

(12,494 total reviews)

Jorge Amar

91% approve of CEO

76% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

3.9

Compensation and benefits

Customer Service Representative for Client employees have rated TP with 4.1 out of 5 stars, based on 12,494 company reviews on Glassdoor. This indicates that most Customer Service Representative for Client professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative for Client professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Jun 17, 2026

Overbearing work pressure with no benefits

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There is no pros in this company

Cons

Very much work pressure and load. No proper leaves. Ask you to come to office anytime even is its wfh.

1.0

Jun 16, 2026

Good starting point in Canada, but poor culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good start in canada if you dont have prior experience or have visa issues or trying to get pr

Cons

Micro management - bad work culture - no progression

TP Response

We're sorry to hear about your experience and appreciate your feedback. Please contact us directly at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address your concerns and work towards a resolution.

3.0

Jun 16, 2026

Multicultural environment but toxic management and low pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A multicultural environment with good benefits and the possibility of working in several languages.

Cons

Low salaries, low food allowance. Toxic supervision and management with unrealistic and often impossible demands. No flexible hours, and almost always dependent on rotating days off, making it impossible to have a good work-life balance. They change project employees very frequently and almost never renew contracts for permanent staff.

Viewing 73 - 75 of 12,494 Reviews

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TP Customer Service Representative for Client reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Overbearing work pressure with no benefits

Good starting point in Canada, but poor culture

Multicultural environment but toxic management and low pay

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