Is TP a good company to work for as a Customer Service Representative for Client?

Customer Service Representative for Client professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,493 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative for Client Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative for Client interview questions at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13912) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2600) , Analyst (1526) , Customer Service (1484) , Expert em Interação (1412) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (939) , Agent (895) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (730) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1835 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1764 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1508 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1271 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3816 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2482 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1530 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 355 reviews)); "Poor communication and lack of support" ((in 284 reviews))

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TP

TP Customer Service Representative for Client reviews

4.1

83% would recommend to a friend

(12,493 total reviews)

Jorge Amar

91% approve of CEO

77% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

3.9

Compensation and benefits

Customer Service Representative for Client employees have rated TP with 4.1 out of 5 stars, based on 12,493 company reviews on Glassdoor. This indicates that most Customer Service Representative for Client professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative for Client professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Oct 11, 2013

Customer advisor

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good team management and traninig

Cons

The schedule is changing every week

3.0

Oct 4, 2013

This company is merely for beginners

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They pay on time and there are a high personnel rotation, hence, there are many opportunities to grow

Cons

Benefits come after 90 days of employment, depending on the department you are, you may have a lot of pressure, for example, with Verizon Fios if your call lasts longer than 10 min, your supervisor starts to bother you.

4.0

Oct 4, 2013

Overall, it was up and down,depending on the client, but it was worth doing for the experience provided.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They have good incentives programs.

Cons

They rushed some of their lower management to the floor, leaving little time to develop proper management qualities.

Viewing 12448 - 12450 of 12,493 Reviews

Jobs at TP

Customer Engagement Specialist - Work from Home!

Healthcare Customer Service Representative - Remote

Tennessee

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Healthcare Customer Service Representative (RN) - Remove

Remote

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Healthcare Customer Service Representative - Remote

United States

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Licensed Insurance Representative

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TP reviews TP Customer Service Representative for Client reviews

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TP Customer Service Representative for Client reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer advisor

This company is merely for beginners

Overall, it was up and down,depending on the client, but it was worth doing for the experience provided.

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TP reviews FAQs

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