Is TP a good company to work for as a Customer Service Representative for Client?

Customer Service Representative for Client professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,492 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative for Client Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative for Client interview questions at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13911) , Customer Service Representative (CSR) (5154) , Customer Service Agent (2602) , Analyst (1526) , Customer Service (1484) , Expert em Interação (1412) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (938) , Agent (895) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (730) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1774 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Good environment is good." ((in 1246 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3828 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2484 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1539 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 362 reviews)); "Poor communication and dropping classes with little notice" ((in 285 reviews))

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TP

TP Customer Service Representative for Client reviews

4.1

83% would recommend to a friend

(12,492 total reviews)

Jorge Amar

91% approve of CEO

77% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

3.9

Compensation and benefits

Customer Service Representative for Client employees have rated TP with 4.1 out of 5 stars, based on 12,492 company reviews on Glassdoor. This indicates that most Customer Service Representative for Client professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative for Client professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Aug 9, 2013

The call center experience.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You work with a lot of people on your same age group. You get to learn a lot about customer service.

Cons

It's a non creative, high pressured environment. You don't get paid enough, and it's really hard to keep up with all the metrics changing and new metrics being added to your work.

1.0

Jul 23, 2013

Very stressful and knew you wouldnt go anywhere with all the favortism.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Met some good friends. Love my supervisor.

Cons

Mandatory overtime, black out all month (heave forbid you get sick), stupid goals, know one else wanting to do their job, always living in others shadows, depressions. Place is miserable. Dont work here.

2.0

Jul 22, 2013

Don't know what they are doing

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Cool people. Free drinks and chips in lunch room.

Cons

Management doesn't know what they are doing. Very disorganized. The client does know what they want. They fire lots of people at one time and don't hire people to fill those positions. Parking is horrible, that's the biggest reason I want to quit.

Viewing 12457 - 12459 of 12,492 Reviews

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TP reviews TP Customer Service Representative for Client reviews

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TP Customer Service Representative for Client reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The call center experience.

Very stressful and knew you wouldnt go anywhere with all the favortism.

Don't know what they are doing

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