Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.3 out of 5 stars in 1,159 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,159 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

90% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13936) , Customer Service Representative (CSR) (5158) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1488) , Expert em Interação (1412) , Content Moderator (1273) , Supervisor (1109) , Call Center Agent (1070) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (740) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2024 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1788 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1500 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1249 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3787 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2500 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1505 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 373 reviews)); "Poor communication and lack of support" ((in 290 reviews))

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TP

TP Customer Service reviews

4.3

90% would recommend to a friend

(1,159 total reviews)

Jorge Amar

91% approve of CEO

82% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Senior management

4.3

Compensation and benefits

4.2

Work/Life balance

Customer Service employees have rated TP with 4.3 out of 5 stars, based on 1,159 company reviews on Glassdoor. This indicates that most Customer Service professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jul 11, 2026

Supportive environment but lacks organization sometimes and lots of intricacies towards the salary of the employee.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Fast-paced Friendly-environment Considerate Supportive Neat

Cons

Clarity Transparency Organization Timetable Resources

TP Response

Thank you for your feedback. We appreciate you dropping by to provide your review. Have a great day ahead!

4.0

Jul 9, 2026

Great work once you're trained, but support is lacking

Customer service

Recommend

CEO approval

Business Outlook

Pros

great to work for after you get into the job and learn what you are doing your self

Cons

was very lacking in training and support

4.0

Jul 9, 2026

Aprendizaje diario, pero tratos variados con personas

Customer service

Recommend

CEO approval

Business Outlook

Pros

Se aprende todos los dias a manejar e interactuar con personas diferentes, se enseña a tener paciencia, responsabilidades, a tener mejor temperamento al momento de hacer las gestiones.

Cons

Al tener comunicación con personas distintas estamos expuestos a muchos tratos tanto malos como buenos.

TP Response

👋🏻 Hola, gracias por tu comentario, nos aseguraremos de tenerlo en cuenta para mejorar cada uno de nuestros servicios día a día. ✍🏻 ¡Saludos! #MadeForMore

Viewing 7 - 9 of 1,159 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

United States

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Healthcare Customer Service Representative - Remote

United States

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Remote - Customer Service Representative

Remote

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Healthcare Customer Service Representative - Remote

Remote --- Customer Service Representative

United States

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TP Customer Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive environment but lacks organization sometimes and lots of intricacies towards the salary of the employee.

Great work once you're trained, but support is lacking

Aprendizaje diario, pero tratos variados con personas

Jobs at TP

TP reviews FAQs

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