Is TP a good company to work for as a Customers Service Representative?

Customers Service Representative professionals working at TP have rated their employer with 4.0 out of 5 stars in 51 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customers Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customers Service Representative interview questions at TP .

Does TP pay Customers Service Representative employees well?

Customers Service Representative professionals rate their compensation and benefits at TP with 3.8 out of 5 stars based on 51 anonymously submitted employee reviews. This is 12.3% worse than the company average rating for salary and benefits. Find out more about Customers Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13918) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1486) , Expert em Interação (1412) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (896) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (730) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1992 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1530 reviews)); "Good environment is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3784 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2497 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1516 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 370 reviews)); "Poor communication and dropping classes with little notice" ((in 297 reviews))

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TP Customers Service Representative reviews

4.0

78% would recommend to a friend

(51 total reviews)

Jorge Amar

Not enough data to show CEO approval

84% positive business outlook

Ratings by category

4.4

Work/Life balance

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Career opportunities

3.8

Senior management

3.8

Compensation and benefits

Customers Service Representative employees have rated TP with 4.0 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Customers Service Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customers Service Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

51 reviews

5.0

May 21, 2024

Pros teleperformance

Customer services representative

Recommend

CEO approval

Business Outlook

Pros

Is a good compañy to job

Cons

I don't like My dayly hour

TP Response

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el mundo por Great Place To Work. 😎🔝 ¡Saludos! #NeverStopInspiring

5.0

Mar 31, 2024

Good

Customee service representative

Recommend

CEO approval

Business Outlook

Pros

The environment is comfortable, the facilities are available and accessible

Cons

There are roaches around and also more reliable room for napping

TP Response

Hi there! Thank you for your feedback.

1.0

Jan 16, 2024

Great for entry level customer services

Customer services representative

Recommend

CEO approval

Business Outlook

Pros

Business hour Monday-Friday off on holidays good training

Cons

bad management unprofessional with communications

TP Response

We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

Viewing 13 - 15 of 51 Reviews

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TP Customers Service Representative reviews

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Pros teleperformance

Good

Great for entry level customer services

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