TP Reno reviews

2.5

43% would recommend to a friend

(58 total reviews)

Jorge Amar

Not enough data to show CEO approval

65% positive business outlook

Employees in Reno have given TP a rating of 2.5 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most employees have an average working experience in Reno. The TP employee rating in Reno is 33% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

58 reviews
3.0
Jan 27, 2024

It was a job

Recommend
CEO approval
Business Outlook

Pros

Sent computer and peripherals to work-from-home.

Cons

Did not provide hiring bonus as promised.

avatar
TP Response
2y
Thank you for bringing this issue to our attention. We’re sorry you had a bad experience, and we want to do better. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.
3.0
Jun 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote, always overtime available, equipment provided for you.

Cons

Benefits are severely lacking. No paid holidays, and the 4 holidays you do get off you can’t work for double pay. You have to take the day off and you can either work 4-10s to get your 40 hours or 4-8s and miss 8 hours pay. Insurance is there only because they are required to provide it due to the amount of employees, so it is more expensive than state run insurance. PTO is awful. 1.3 hours every 2 weeks, so you work your tail off and only get like 4 paid days per year. I’ve taken one 3-day vacation in 2.5 years and only had enough vacation to cover two days. The job can be super stressful depending on your LOB. I take 80-90 calls a day, KPIs must be met daily, your supervisor is constantly on you every day reminding you where your stats need to be at, even though you know what they need to be, even if you are meeting them. Every second of time is accounted for, so you must be on the phones literally within 60 seconds of clocking in, there is no room for mistakes or settling in.

avatar
TP Response
2y
Thank you for bringing this issue to our attention. We’re sorry you had a bad experience, and we want to do better. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.
2.0
May 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Work at home. . .

Cons

Equipment issues, hard to get Friday's off

avatar
TP Response
3y
Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to tell us more about your experience so we can work with you and resolve it.
Viewing 4 - 6 of 58 Reviews

Glassdoor has 100,719 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.