Is TP a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,423 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service (CSR) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TP .

Does TP pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,423 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13923) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1486) , Expert em Interação (1412) , Content Moderator (1270) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (730) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1796 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1509 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1270 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1537 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and lack of support" ((in 281 reviews))

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TP

TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,423 total reviews)

Jorge Amar

92% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Customer Service (CSR) employees have rated TP with 4.2 out of 5 stars, based on 17,423 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

5.0

Jul 9, 2026

Supportive management and trainers with no cons encountered

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good company management, kind and good trainers.

Cons

Did not encounter any cons yet.

TP Response

Thank you for your feedback. We appreciate you dropping by to provide your review. Have a great day ahead!

5.0

Jul 9, 2026

Empresa con muchos beneficios y sin contras destacables

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Es una empresa llena de beneficios

Cons

No tengo nada en contra de la empresa

TP Response

12h

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Jul 9, 2026

Great offer and smooth application process

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The offer is great and the application process was very smooth.

Cons

I dont know yet cause it was just my first day today

TP Response

Thank you for your feedback. We appreciate you dropping by to provide your review. Have a great day ahead!

Viewing 31 - 33 of 17,423 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Tennessee

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Customer Engagement Specialist - Work from Home!

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Contact Center Account Manager

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TP Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive management and trainers with no cons encountered

Empresa con muchos beneficios y sin contras destacables

Great offer and smooth application process

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