Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,682 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,682 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13895) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2596) , Analyst (1525) , Customer Service (1480) , Expert em Interação (1409) , Content Moderator (1266) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (727) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1995 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1788 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1500 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3808 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2481 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1529 reviews)); "Bad managment and supervisor." ((in 509 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,682 total reviews)

Jorge Amar

98% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,682 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,682 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Jun 2, 2026

Friendly coworkers but low salary

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Easy account (Retail). Friendly people.

Cons

SALARY IS TOO LOW, the rest is good.

TP Response

1mo

Hi there. We appreciate you dropping by to provide your feedback.

4.0

Jun 1, 2026

Positive environment but concerning system issues

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Positive vibes and good environment

Cons

System issue is concerning especially the computers are delayed.

TP Response

1mo

Hi there! For PC and connection issues, kindly inform your supervisor and site IT for prompt assistance. You can also reach out to our IT Helpdesk at https://support.tp.com/. Thank you.

4.0

May 30, 2026

Cold aircon and a good trainer

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The aircon is cold and the trainer is good

Cons

I have nothing to say yet.

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 31 - 33 of 4,682 Reviews

Jobs at TP

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United States

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Remote --- Automotive Customer Service Representative

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TP

TP Customer Service Representative CSR reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Friendly coworkers but low salary

Positive environment but concerning system issues

Cold aircon and a good trainer

Jobs at TP

TP reviews FAQs

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