TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,682 total reviews)

Jorge Amar

98% approve of CEO

85% positive business outlook

Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,682 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

5K reviews
4.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Our trainer is very good. He explains everything clearly and in an engaging way. He is also proactive in asking trainees questions and making sure everyone participates.

Cons

Since I’m still a newbie, I sometimes get confused when some tenured trainees ask advanced questions or terms that we are not yet familiar with. Instead of focusing on the main topic, we end up focusing on unfamiliar words, which can be confusing for new trainees. Also, there are times when the trainer is unable to explain some terms right away because he forgets.

avatar
TP Response
1mo
Hi there! For PC and connection issues, kindly inform your supervisor and site IT for prompt assistance. You can also reach out to our IT Helpdesk at https://support.tp.com/. Thank you.
Viewing 40 - 42 of 4,682 Reviews

Glassdoor has 100,907 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.