Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,683 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,683 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13903) , Customer Service Representative (CSR) (5155) , Customer Service Agent (2599) , Analyst (1525) , Customer Service (1481) , Expert em Interação (1411) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (938) , Agent (895) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (727) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2029 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1806 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1776 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1473 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1259 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2490 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1533 reviews)); "Bad managment and supervisor." ((in 498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 357 reviews))

TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,683 total reviews)

Jorge Amar

98% approve of CEO

85% positive business outlook

Ratings by demographic groups

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Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,683 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

5K reviews

4.0

Apr 28, 2026

Good pay and benefits, but requires shift adjustment

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Gaji di atas UMR, ada allowance, BPJS, dan tunjangan makan. Kantornya adem, banyak fasilitas penunjang kayak sleeping room & pantry.

Cons

Kerja shift, buat yang belum terbiasa bakal sedikit lebih effort di awal untuk bisa menyesuaikan.

5.0

Apr 24, 2026

Competitive salary and growth opportunities, but management issues

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Competitive salary Benefits Skill development Career growth Respectful staffs

Cons

Management inconsistencies Difficult customers Training gaps Facility differences Limited flexibility

TP Response

2mo

Hi there. We appreciate you dropping by to provide your feedback.

4.0

Apr 24, 2026

AT&T

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Pioneering account and there's a lot of opportunities where can improve our skills

Cons

The management is not quite prepared for the learning materials and equipment

TP Response

2mo

Hi there. We appreciate you dropping by to provide your feedback.

Viewing 49 - 51 of 4,683 Reviews

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TP Customer Service Representative CSR reviews

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Reviews by job title

Good pay and benefits, but requires shift adjustment

Competitive salary and growth opportunities, but management issues

AT&T

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