TP reviews

4.4

89% would recommend to a friend

(74,915 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,915 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
1.0
Feb 24, 2016

care agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

possibility of growth. cool supervisors

Cons

they change timing all the time. always check for your time everyday. the first training is horrible you don't know anything about the work once you start you have to learn on the floor.

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TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
4.0
Feb 24, 2016

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

can work a lot of overtime and make good money after training, can work a lot of overtime and make good money after training

Cons

management was disorganized, the employees can be fired easily for what can be categorized as call avoidance issues

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TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
1.0
Feb 24, 2016

Csr

Recommend
CEO approval
Business Outlook

Pros

Stable full time income. There are some great people and supervisors. They did have a workable point system.

Cons

EVERYTHING.... Unfortunatly you are looked at as replaceable. I worked for the company twice, The first time I was terminated because of points. I had been in a major car accident that i was hospitalized over night from. I had call three time and talked to two different supervisors and let them know, but because I hadn't called the "call off line" it was considered a no call no show. when I went to hr about it they asked if i had been on medication at the hospital. when i answered no, I was told that there was nothing they could do about it. I was 5 months pregnant!

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TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
Viewing 73525 - 73527 of 74,915 Reviews

Glassdoor has 101,000 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.