TP reviews

4.4

89% would recommend to a friend

(74,898 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,898 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
4.0
Feb 10, 2016

Customer Support Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Professional training at the begining HR asistance - relocation package, search of an apartment In general nice working environment Great people

Cons

Too much stress generated by team leaders on some agents

avatar
TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
2.0
Feb 9, 2016
Recommend
CEO approval
Business Outlook

Pros

They try to have fun events like pizza day or popcorn while you pick up your check. However the cons outweigh benefits

Cons

Everyone you ever went to high school is there working(from your high school bf who now has three kids to the high school pot head ). The supervisors are more like babysitters, they have a title without much responsibility. The smees are the ones answering everyone's questions and yet do not have the same pay as the supervisors. There is hardly any advancement (yes this is why you have 10 yr agents on floor). They work you like a slave( forcing you to have bathroom breaks deducted from your 15 min break time ). Oh did I mention that the system crashes every 5 minutes and yet your the one yelled at for extended time (even though it's the system crashing that took you longer to finish your call). Pay is okay nothing special, but try to get a job on base instead.

avatar
TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
3.0
Feb 9, 2016

Technical team manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People, location, salary higher than the average in the area

Cons

You can have opportunities to grown within the company but they are not rewarded monetarily. They do not provide reference letters.

avatar
TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
Viewing 73534 - 73536 of 74,898 Reviews

Glassdoor has 100,978 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.