Question 1

Is TP a good company to work for?

Accepted Answer

TP has an overall rating of 4.4 out of 5, based on over 100,493 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 89% of employees would recommend working at TP to a friend and 83% have a positive outlook for the business. The best reviews about TP have been left by employees working as Training Manager, ACCM and Assistant Call Center Manager.

Question 2

Does TP pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

Question 3

How satisfied are employees working at TP?

Accepted Answer

89% of TP employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13843), Customer Service Representative (CSR) (5142), Customer Service Agent (2582), Analyst (1525), Customer Service (1474), Expert em Interação (1406), Content Moderator (1238), Supervisor (1107), Call Center Agent (1068), Customer Service Associate (933), Agent (895), Team Leader (812), Executive (778), Operations Customer Expert 1 (700), CSA - Customer Service Associate (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2007 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1765 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1491 reviews)); "Good environment is good." ((in 1268 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2493 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1489 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 365 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

Question 7

What are employees saying about TP layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

Question 8

What are the top reviewed TP locations?

Accepted Answer

North Lauderdale, Salt Lake City, Richmond, El Paso, Boca Raton, Columbia, Killeen, Port Saint Lucie, Boise, Columbus, Louisville, Shreveport, Augusta, Bristol, Dallas, Ogden, Fort Lauderdale, Brownsville, Edinburg, Houston, Port St Lucie, Warren, Albany, Hobart, Sandy, Grand Rapids, Atlanta, Reno, Miami, Bristol

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I worked the 12 hour Sunday-Tuesday and Wednesday was a half day shift. The hours were overwhelming but the three days off made it worthwhile. I was trained good enough to handle the call volume and I worked on the Comcast account.

9th level of Hell.

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