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      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,426 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      TP has an employee rating of 4.4 out of 5 stars, based on 74,426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      74K reviews
      3.0
      May 5, 2014

      Decent part-time job during studies. Good for a bit of money and "work experience", but not a career choice.

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible job that works well part time while studying. Decent wage and often strong possibility to get extra shifts if you have time over.

      Cons

      Low wages, little opportunity for advancement unless working full-time. Very results-driven organization, not just in sales, but also in customer-care.

      2.0
      May 1, 2014

      not where you wanna be

      Retention agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      good bonus structure if in retention, most supersvisors laid back

      Cons

      too many rules, not enough pay. you can put years of your life in this job and end up with just a dollar more than when you started

      2.0
      Apr 28, 2014

      Promote from within is a lie.

      Product support
      Recommend
      CEO approval
      Business Outlook

      Pros

      People I worked with were pretty cool. We are all in the same boat. So there does not seem to be a condescending theme amongst the Agents, trainers, and supervisors.

      Cons

      They say that they promote from within. However, 2 accounts just ended and they put new hires, (people who had never worked here),over 50-80 experienced call center agents. Meanwhile, agents who were experienced are being furloughed for over a month, and put into an account that doesn't start training for 5-6 weeks. SO the new hires started immediately, and the agents who had been working here for months and years were forced to go 1-2 months without a paycheck. This make ZERO SENSE. Why train an entirely new workforce when you have people who have been there, done that, and force the people who were loyal to go look for work elsewhere. Horrible management. I mean it is literally absurd. I have no loyalty to this company after this. They dont care about me, I dont care about them. Plain and simple. I'll continue to collect a paycheck, but other than that I don't care. I'll continue to look for work elsewhere.

      Viewing 74002 - 74004 of 74,426 Reviews
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      Glassdoor has 100,403 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.