Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,152 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,152 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13894) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2596) , Analyst (1525) , Customer Service (1480) , Expert em Interação (1409) , Content Moderator (1266) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (727) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2018 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1815 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1768 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1507 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1250 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3782 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2488 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1536 reviews)); "Bad managment and supervisor." ((in 511 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 364 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,152 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,152 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,152 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Dec 26, 2025

An excellent starting point for fresh graduates.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Teleperformance is an outstanding place to launch your career. The training programs are exceptionally comprehensive and provide a solid foundation before you transition into operations. The multicultural environment is very inclusive, and you get to work with professional tools and global standards.

Cons

Like most BPO companies, the workload can be quite heavy and the targets (KPIs) are very demanding. Depending on the project, you might have to work irregular shifts, which can be challenging for maintaining work-life balance.

5.0

Dec 26, 2025

A professional work environment with many opportunities for growth.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Professional and organized work environment, supportive colleagues, and great learning opportunities for fresh graduates.

Cons

Dynamic work environment requiring effective time and stress management.

TP Response

5mo

Thank you for your short and candid review. All the best and have a nice day!

1.0

Dec 25, 2025

None

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good to have first job history

Cons

Small amount of salary in bulk workloads

TP Response

5mo

Hi there. We appreciate you dropping by to provide your feedback.

Viewing 94 - 96 of 1,152 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Tennessee

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Customer Engagement Specialist - Work from Home

United States

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Healthcare Customer Service Representative (RN) - Remove

United States

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Remote---Sales/Customer Service Representative-English

Remote

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Healthcare Customer Service Representative - Remote

Hawaii

View job

TP

TP Customer Service reviews

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Reviews by job title

An excellent starting point for fresh graduates.

A professional work environment with many opportunities for growth.

None

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TP

TP Customer Service reviews

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Reviews by job title

​An excellent starting point for fresh graduates.

A professional work environment with many opportunities for growth.

None

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at TP

TP reviews FAQs

An excellent starting point for fresh graduates.