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      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,451 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      TP has an employee rating of 4.4 out of 5 stars, based on 74,451 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      74K reviews
      5.0
      Jun 16, 2026

      Motivating Workplace

      Voice process executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership remains supportive and encourages employees to perform effectively.

      Cons

      Service targets become challenging during busy periods.

      3.0
      Jun 16, 2026

      Multicultural environment but toxic management and low pay

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      A multicultural environment with good benefits and the possibility of working in several languages.

      Cons

      Low salaries, low food allowance. Toxic supervision and management with unrealistic and often impossible demands. No flexible hours, and almost always dependent on rotating days off, making it impossible to have a good work-life balance. They change project employees very frequently and almost never renew contracts for permanent staff.

      3.0
      Jun 16, 2026

      My POV

      Customer service expert i
      Recommend
      CEO approval
      Business Outlook

      Pros

      For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

      Cons

      Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

      Viewing 199 - 201 of 74,451 Reviews
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      ReviewsTP reviews

      Glassdoor has 100,433 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.