TP Telephone Service Representative reviews

4.5

93% would recommend to a friend

(677 total reviews)

Jorge Amar

91% approve of CEO

84% positive business outlook

Telephone Service Representative employees have rated TP with 4.5 out of 5 stars, based on 677 company reviews on Glassdoor. This indicates that most Telephone Service Representative professionals have an excellent working experience there. TP is rated 21% above average by Telephone Service Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

677 reviews
4.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Good training, consistent hours, good pay

Cons

TERRIBLE human resources. Deposited my check into someone elses account even though they were given proper information. North Lauderdale location was hardly ever open to take requests and requests took forever to fill. Improper discharge information that they have NEVER corrected and that error has caused me to be unable to utilize them as a reference. Left for medical reasons- they tell employers I was fired for non-attendance.

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TP Response
7y
We're glad to know that you're enjoying your stay at Teleperformance. We are committed to providing our employees a professional working environment wherein they are listened to, guided and given support by the management. Please share your feedback with us at LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com. Best regards and we wish you success in the future.
4.0
Jul 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Most of the people are very friendly and it is easy to move up in the company if you put your mind to it. Supervisors give good feedback and positive coaching techniques.

Cons

Things are a little disorganized but not too terrible to deal with. The benefits like insurance and 401k aren't great but are definitely better than most entry level or call center jobs.

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TP Response
7y
Thank you for your review. We always make sure to provide a good environment for our employees while providing good benefits, corresponding incentives and great opportunities for career growth.
3.0
Oct 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Good co-workers, nice atmosphere, guaranteed hours

Cons

Pay is a bit low for the work being performed. Training was not as helpful as it should be.

Viewing 652 - 654 of 677 Reviews

Glassdoor has 101,195 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.