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TSYS|Total System Services

Engaged Employer

TSYS|Total System Services reviews

3.6

68% would recommend to a friend

(2,269 total reviews)
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Cameron Bready

64% approve of CEO

65% positive business outlook

TSYS|Total System Services has an employee rating of 3.6 out of 5 stars, based on 2,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSYS|Total System Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Nov 21, 2015
Recommend
CEO approval
Business Outlook

Pros

If you like getting paid to do virtually nothing then this is the place for you.

Cons

No vision, populated with people who are interested in (or only capable of) the minimum effort possible. At one point they may have had smart, dedicated people but most of them have left. Those remaining are the dregs. Every company has them; the space-fillers, the job campers, the people who have been there long enough to be making some money and whose jobs are perfectly monotonous. The place was in dire need of a courtesy flush when I left, and one did occur. I can only hope it has happened on a larger scale.

1.0
Sep 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Their tech stack is great, up to date and a marketable skill for you. There are a lot of good people who work there and the quality of work is actually fantastic. They do have high standards. Work hours are reasonable, didn’t have to work more than 8 hours on most days.

Cons

This company is toxic for you all over the place. The work culture is toxic, there is a culture of blame and shame instead of fixing the issue. Managers have horrible egos, some engineers have horrible egos. Teams fight with each other instead of solving problems. Logging hours is incredibly strict to the point where it felt like going to school. You have to log your hours and document your work in about 5 places a day in addition to the standup updates. Even after, you might be questioned about your work by your manager or people who don’t understand it. This happened publicly in the group or at team meetings, just crushed team morale. Managers don’t listen to concerns of employees. Instead, employees who bring up problems are attacked and silenced. Some managers openly question/insult people in front of the whole team at times when they couldn’t complete their sprint tasks in time. This seriously demoralized the team. They are super cheap and don’t pay for any development tools. This makes your work harder and frustrating. Access to any resource is hard to get, debugging in production is frustrating because they use outdated freeware. They try to pay you as less as possible with no bonus, average benefits and even had a massive pay cut on top of that when we struggled during covid. Promotion is based on loyalty to the manager, no real criteria or measurement. They have this deluded notion that they are on the same level as other Fintech giants such as Paypal. Technologically, they actually are. But there is no innovation, no new ideas and the company is too fiscally conservative to compete with them. They use applying for H1B visa as a way to extract more work from immigrants, exploiting them with fear. Sometimes, they don’t apply for it which seriously jeopardizes their career and their lives. Some of them had to go back to their country because of this. I don’t get why you’d hire immigrants if you weren’t going to apply for their visa.

2.0
Jun 24, 2020
Recommend
CEO approval
Business Outlook

Pros

You can finish your real work by lunch.

Cons

Moral was so bad at TSYS the only time analysts spent time together outside of work was to celebrate the departure of another agent to greener pastures. Leadership was weak/nonexistent TSYS is a place where careers go to die.

Viewing 10 - 12 of 2,269 Reviews

Glassdoor has 2,396 TSYS|Total System Services reviews submitted anonymously by TSYS|Total System Services employees. Read employee reviews and ratings on Glassdoor to decide if TSYS|Total System Services is right for you.