TTEC reviews

3.3

54% would recommend to a friend

(11,473 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,473 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Feb 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Working here makes me feel confident because I dont have someone looking over my shoulder. I feel in control and able to do a better job. There is also opportunity to add new skills very quickly if you do your very best in your current skill. The shifts are short and sweet which is great for me.

Cons

Technical and system issues but its not horrible nor frequent unless its your computer or internet.

1.0
Feb 4, 2013
Recommend
CEO approval
Business Outlook

Pros

They paid on time. I never had a check late. Also, they had plenty of parking spaces in the parking lot.

Cons

Shitty work environment. Poor communications, and their training is awful. Their tools to do the job suck, and you have to show up to work early to boot you computer get your tools up and running before you can clock in. Focus is 100% on sales and not helping the customer. Unless by helping the customer you mean sell them something. The only people that get ahead are those that can sell really well, even if your job is pc support.

Viewing 11179 - 11181 of 11,473 Reviews

Glassdoor has 13,279 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.