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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,473 total reviews)
      avatar

      Kenneth D. Tuchman

      59% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,473 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Jan 27, 2013

      Call Center from home

      Customer service work at home
      Recommend
      CEO approval
      Business Outlook

      Pros

      working from home able to swap schedules with co-workers

      Cons

      call center qa--only concerned abt call time pay is low hours and schedule keep changing Training does not prepare you for calls or systems--thrown right into the line of fire.They call it OJT.

      3.0
      Jan 22, 2013

      Good people, Bad pay

      At home professional/seasonal management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, benefits, people are friendly, and the work is easy so long as you don't take things personally so that you can let things roll off your back easily.

      Cons

      They don't pay what an employee is worth, there are NEVER any pay raises though they tell you there will be pay reviews (there are not pay reviews), and often the tech team blame their system issues on you. I worked there for 2 years and only made $.25 more than new people coming in at holiday ramp. I worked for a long time in a position where I was told I couldn't be paid what the job said I should be paid because I already made over base pay ($.25/hour more) for my department. There was no retro pay to fix this issue once it was finally acknowledged and my pay was only bumped up once I started having tech issues that would eventually push me out of the job altogether. Once you go to Team Lead there is no where else to go, and the stress of that position isn't worth the chicken feed they pay you either.

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      Glassdoor has 13,279 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.