TTEC reviews

3.3

55% would recommend to a friend

(11,471 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Jun 27, 2017

Account manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good salaries, international team, healthy advantages

Cons

Nothing nothing Nothing nothing Nothing nothing

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TTEC Response
9y
Thanks for the review! We're glad you like the salary and benefits at TeleTech. Hope you could have stayed though! Wishing you the best in your future career.
4.0
Jun 12, 2017

Teletech

Recommend
CEO approval
Business Outlook

Pros

good working environment and culture brought up

Cons

salary is not that really high as per other company competitors

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TTEC Response
9y
Thanks for the feedback! We're really glad you like the work environment and culture at TeleTech, we've worked so hard to uplift the culture and bring it to where it is now. Each year, leadership does its best to leverage employee salary, and we promise to take a look at it every year.
1.0
Jun 12, 2017
Recommend
CEO approval
Business Outlook

Pros

The health insurance works very good and provide very good coaching. Trainer is knowledgeable.

Cons

Salary is miserable and they strive to provide the fewest hours possible. Possibly Teletech Costa Rica pays the lowest salary of them all. Management is a joke conformed by arrogant people who is most interested in checking their employees does not have their cellphones with them, rather than looking for better job conditions. With an IT concerned in blocking everything from them and no Internet access appears to be an inutile of an IT. Management treats people like stupids with puerile shows and contests made for kindergardeners. I want to denounce all these abuses to let them know about Teletech sweatshop way of abusing its employees. If you want to work for a carbon mine, you go to their website and become a slave ,but if you want a better and promisory future go anywhere else and strive for the best.

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TTEC Response
9y
We apologize that your experience with TeleTech didn't match our reputation as a great company to work at. TeleTech provides other benefits at work besides a decent pay, making the entire package competitive enough for applicants to want to try us. When they do stay, it's usually because of the great working culture we've developed through the years. Nonetheless, we appreciate your feedback about your work experience at TeleTech. Good luck on your future endeavors!
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Glassdoor has 13,275 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.