Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,458 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      2.0
      Dec 21, 2011

      My experience at Teletech for over a year has been terrible.

      Work at home customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teletech is great for those that are looking for part time, flexible, work from home position. All positions start out at $8.50

      Cons

      Teletech overwork, underpay their employees and they don't have a voice. It is hard to move up. Teletech only pay their employees $8.50 per hour and expect them to do $12.50 worth of work.

      4.0
      Oct 22, 2011

      Overall great experience

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to work at home Very nice co-workers Opportunity to interact with people from all over the world. Very easy going supervisors, not on top of you about things.

      Cons

      just about no room to grow when you are on at home environment Sometimes you might catch yourself thinking how did the people round about you got the position they are in.

      2.0
      Aug 24, 2011

      Don't believe the hype

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Pay, work with good people, good resume experience, ability to work from home

      Cons

      Constant fluctuation of your shift when working at home. Constant mandatory increases and decreases in amount of hours required (as low as 15 one month then up to 25) NO regular pay increases based on performance for @ home agents. Lure you in with promises of how easy it is to move up in the company if you work hard, have seen numerous rehires of formerly released Team Leads, and ability to be promoted is more a popularity contest than based on skill, performance, and prior work experience. For the record .... there was a time when I recommended this company highly, Its amazing how a few poor management decisions *those put into management positions that are incompetent* can change your view on where you work.

      Viewing 11437 - 11439 of 11,458 Reviews
      Related searches: TTEC jobs | TTEC salaries | TTEC benefits | TTEC interviews
      ReviewsTTEC reviews

      Glassdoor has 13,260 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.