TTEC reviews

3.3

55% would recommend to a friend

(3,305 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

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3K reviews

Reviews about "Compensation"

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1.0
Feb 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Sometimes certain coworkers and some management can make the day better. Occasional morale-boosting events (though inconsistent).

Cons

Heavy workload with little support, especially after training. Fast-paced environment with unclear communication. Lack of necessary tools and guidance leads to frequent mistakes. Workplace cliques and favoritism. High stress for low pay; raises and bonuses feel unattainable and a slap to the face. Poor employee retention—many leave soon after reaching production because we see what it’s really like, especially trying to have a work/life balance. Ineffective or unfairly distributed morale-boosting efforts, especially for overnight.

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TTEC Response
1y
Thank you for your honest feedback. We understand your concerns and appreciate your perspective as we continue working to improve the experience for our team.
2.0
Feb 24, 2025

Pay

Recommend
CEO approval
Business Outlook

Pros

The work is basic customer service

Cons

The pay was really low and had to find another job

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TTEC Response
1y
We appreciate your feedback and understand that pay is an important factor in the employee experience. Your input helps us as we work to improve. Thank you!
3.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

great place to work if you dont care about pay

Cons

not enough pay, great starter position out of highschool

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TTEC Response
1y
We appreciate you taking the time to share your feedback. Your input on pay and training is valuable, and we will keep it in mind as we work to improve the overall experience.
Viewing 205 - 207 of 3,305 Reviews

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