Does Tails.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Tails.com employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tails.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Tails.com?

62% of Tails.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tails.com 4.2 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Tails.com?

Customer Experience Specialist (8) , Customer Service Representative (8) , CX Specialist (7) , Customer Service (4) , Manager (4) , Operations (3) , CRM Executive (2) , Head of Department (2) , Marketing Executive (2) , Senior Software Engineer (2) , Software Engineer (2)

What are the pros of working at Tails.com according to real employee reviews?

"Great people and L&D." ((in 25 reviews)); "Great culture and exposure to skills" ((in 18 reviews)); "Team is great" ((in 17 reviews)); "If you have the drive and determination, the opportunities are endless." ((in 4 reviews)); "Free breakfast and snacks" ((in 4 reviews))

What are the cons of working at Tails.com according to real employee reviews?

"Less salary" ((in 8 reviews)); "No career progression unless you are friends with management or threaten to quit" ((in 6 reviews)); "Management are clueless" ((in 6 reviews)); "C Level leadership is extremely poor and top heavy." ((in 4 reviews)); "Not really a con, but the benefits could be a little better." ((in 3 reviews))

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Tails.com

Tails.com reviews

3.7

62% would recommend to a friend

(132 total reviews)

Richard Howatson

100% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

132 reviews

3.0

Nov 26, 2025

Good place overall but leadership team improvement needed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Team is nice and welcoming, nice projects

Cons

Leadership team is too far away from our factories processes and is not people focus

1.0

Oct 21, 2024

Terrible

Sales

Recommend

CEO approval

Business Outlook

Pros

None horrible place to work

Cons

Manager has no regard for your mental health

5.0

Jul 11, 2024

Good spirit

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Great company who values their people.

Cons

The people Flexibility Bring your own self

Viewing 31 - 33 of 132 Reviews

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Jobs at Tails.com

CRM Manager

Richmond, London, England

£37K - £43K /yr

(Glassdoor est.)

View job

Offline Marketing Executive

Richmond, London, England

Richmond, London, England

£47K - £75K /yr

(Glassdoor est.)

View job

Senior Devops Engineer

Richmond, London, England

£58K - £91K /yr

(Glassdoor est.)

View job

Senior Food Technologist - 12 Month FTC

Richmond, London, England

£37K - £55K /yr

(Glassdoor est.)

View job