Tails.com reviews

3.7

62% would recommend to a friend

(132 total reviews)

Richard Howatson

100% approve of CEO

53% positive business outlook

Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

132 reviews
3.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- exposure to the end to end process of a wide range of project types - full autonomy - if you have entrepreneurial spirit, there’s a lot to implement which is really rewarding - nice people and a generally pleasant day to environment - competitive hybrid working set up. 2 days in office, 3 days at home - compelling mission and rebrand underway - ability to operate at a more senior level than your stated title and pay grade

Cons

- you hit a glass ceiling very quickly - the company is still transitioning between a lackadaisical culture and trying to do everything, resulting in a small group of people taking the brunt of a huge workload while others deflect responsibility - some well meaning managers & leaders but some very toxic and chaotic ones dictating projects - the beginnings of a gate process to ensure resource is pointed but then saying yes to every one of them without thinking it though, drowning their direct reports and pointing the finger when things go wrong - increasing redundancies and running leaner and leaner teams, while increasing the workload, is wholly unrealistic - leadership aren’t checking if redundancies are leaving gaps in responsibility, resulting in critical work streams being dropped and creating tension among project teams around who should pick it up

2.0
Jan 28, 2026

Culture has gone downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- 9 day fortnight - Dogs in the office and in meetings - There are still some really lovely, competent individuals who are very passionate about improving things both internally and for customers

Cons

- Inspiring leadership is becoming extinct at various levels (not just senior leadership) - Culture has gone down hill and became very toxic, with some heavy corporate games and politics going on - with this kind of behaviour being rewarded and encouraged - Diversity and inclusion has been heavily overlooked and deprioritised over the last 2 years - Career progression is bumpy, with mixed messages between line managers and senior leaders. Initiatives are announced in company wide meetings to then be denied on the next day (literally).

2.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good buzz, fun work ethic, Embraces some modern work techniques

Cons

Inflexible. If you have neurodiversity, or you struggle to work their precise way, then they're not interested

Viewing 49 - 51 of 132 Reviews

Glassdoor has 142 Tails.com reviews submitted anonymously by Tails.com employees. Read employee reviews and ratings on Glassdoor to decide if Tails.com is right for you.