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      Tails.com

      Engaged Employer

      Tails.com reviews

      3.7

      62% would recommend to a friend

      (132 total reviews)

      Richard Howatson

      100% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      132 reviews
      2.0
      Jul 29, 2025

      No progression

      Customer experience
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lovely people in the team Can be a great place to work if they try harder 9 day fortnight

      Cons

      Little to no progression, even after the many promises Negative atmosphere A downtrodden feeling amongst the team Bonus should be a pro, but it's dramatically lower for CX (even given the long term employment on the team)

      4.0
      Jul 5, 2024

      Lovely people who want to help

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are patient and kind. They want to help where they can, so you don’t feel uncomfortable asking for help or guidance.

      Cons

      A lot of change in a short space of time. It’s unsettling.

      1.0
      Jun 19, 2024

      They want robots not sales staff

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offered remote working and a 2h afternoon break.

      Cons

      They offered remote and didn’t supply any equipment and just expected you to have it all to work. If anything broke tough luck that means you can’t work. They have a very mundane script that you have to follow word for word or be scrutinised for it. Autodialer and you had to request to leave the queue to even go to the bathroom Although it was a 2h afternoon break you would work till 6-7pm to make up the hours. Minimum Wage.

      Viewing 52 - 54 of 132 Reviews
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      ReviewsTails.com reviews

      Glassdoor has 142 Tails.com reviews submitted anonymously by Tails.com employees. Read employee reviews and ratings on Glassdoor to decide if Tails.com is right for you.