Is Terminix a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Terminix have rated their employer with 2.7 out of 5 stars in 89 Glassdoor reviews. This is a lower than average score with the overall rating of Terminix employees being 3.0 out of 5 stars. Search open Customer Service (CSR) Jobs at Terminix now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Terminix .

Does Terminix pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Terminix with 2.7 out of 5 stars based on 89 anonymously submitted employee reviews. This is 16.9% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Terminix.

How happy are Customer Service (CSR) professionals working at Terminix?

60% of Customer Service (CSR) employees at Terminix would recommend their employer to a friend. This rating has increased by 56% in the past 12 months. Customer Service (CSR) professionals have also rated Terminix with a 3.1 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.9 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Terminix?

Pest Control Technician (212) , Outside Sales Representative (122) , Branch Manager (94) , Sales Representative (77) , Technician (70) , Service Manager (66) , Customer Service Representative (65) , Sales (52) , Termite Technician (48) , Outside Sales Professional (37) , Sales Associate (32) , OSP (30) , Pest Technician (30) , Senior Customer Service Representative (27) , Inside Sales Representative (25)

What are the pros of working at Terminix according to real employee reviews?

"pay was good and competitive" ((in 159 reviews)); "Great benefits and 401k !" ((in 126 reviews)); "Great people and very innovative" ((in 80 reviews)); "The training within Terminix is great and they continue to look for better ways to improve the training." ((in 56 reviews)); "You are able to make good money but you have to be willing to put in the work." ((in 52 reviews))

What are the cons of working at Terminix according to real employee reviews?

"Poor management, The same Cinema all day" ((in 135 reviews)); "I guess the hours are long and you put in a lot of unnecessary work to get no where." ((in 95 reviews)); "No work life balance there" ((in 67 reviews)); "Managers don't care or follow up to make sure you are protected from chemical use." ((in 51 reviews)); "Upper management is atrocious." ((in 43 reviews))

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Terminix

Terminix Customer Service (CSR) reviews

2.7

60% would recommend to a friend

(89 total reviews)

Alain Moffroid

Not enough data to show CEO approval

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (89 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated Terminix with 2.7 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Terminix is rated 27% below average by Customer Service (CSR) professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

89 reviews

1.0

Apr 7, 2022

Experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They give you Car to use

Cons

They do not give you job every day

5.0

Mar 29, 2022

Give it a shot

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great. work life balance and. great. pay

Cons

management crowds you and it annoying

2.0

Mar 24, 2022

Company is horrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Its fully remote so you are working from home

Cons

company does care about the customers. so, it makes it hard for the customer service rep to do their job

Viewing 43 - 45 of 89 Reviews

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Customer Service Representative ( $16/hr Remote)

Customer Service Representative ( $16/hr Remote)

Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Service Representative (Remote)

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Terminix

Terminix Customer Service (CSR) reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Experience

Give it a shot

Company is horrible

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