Terminix Customer Service Representative CSR reviews

2.1

55% would recommend to a friend

(19 total reviews)
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Alain Moffroid

Not enough data to show CEO approval

40% positive business outlook

Customer Service Representative (CSR) employees have rated Terminix with 2.1 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Terminix is rated 43% below average by Customer Service Representative (CSR) professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

19 reviews
3.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Bosses are awesome, competitive, bonuses

Cons

Treat older customers disposable, Team favorites, benefits not steady

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Terminix Response
3y
Thank you for sharing your feedback; colleague and customer experience is among our top priorities and we hope you’ll reach out to myhr@terminix.com to discuss your concerns in more detail.
1.0
Mar 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Ok pay, remote, provides equipment.

Cons

Terminix uses the outdated DOS system. Unprofessional, rushed training.

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Terminix Response
3y
Thank you for taking the time to share feedback. We continue to invest in our world-class training opportunities for colleagues to promote professional development and career growth and welcome any additional comments you’d like to share at myhr@terminix.com.
5.0
Mar 14, 2023

Great people

Recommend
CEO approval
Business Outlook

Pros

Leadership actually tries to help

Cons

Some leadership just don't bother

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Terminix Response
3y
Thank you for your years of service and for taking the time to share your feedback! We hope you’ll reach out to myhr@terminix.com to discuss your concerns in more detail.
Viewing 7 - 9 of 19 Reviews

Glassdoor has 2,068 Terminix reviews submitted anonymously by Terminix employees. Read employee reviews and ratings on Glassdoor to decide if Terminix is right for you.