Is Terminix a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Terminix have rated their employer with 2.1 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Terminix employees being 3.0 out of 5 stars. Search open Customer Service Representative CSR Jobs at Terminix now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Terminix .

Does Terminix pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Terminix with 3.5 out of 5 stars based on 19 anonymously submitted employee reviews. This is 9% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Terminix.

What are the top reviewed jobs at Terminix?

Pest Control Technician (211) , Outside Sales Representative (122) , Branch Manager (93) , Sales Representative (77) , Technician (70) , Service Manager (66) , Customer Service Representative (65) , Sales (52) , Termite Technician (48) , Outside Sales Professional (37) , Sales Associate (32) , OSP (30) , Pest Technician (30) , Senior Customer Service Representative (27) , Inside Sales Representative (25)

What are the pros of working at Terminix according to real employee reviews?

"pay was good and competitive" ((in 147 reviews)); "Good benefits and most of the guys were nice." ((in 125 reviews)); "Great people and very innovative" ((in 77 reviews)); "that being said there are only a few of their sales inspectors that actually make good money." ((in 59 reviews)); "Training was good when I initially started" ((in 57 reviews))

What are the cons of working at Terminix according to real employee reviews?

"Poor management, The same Cinema all day" ((in 135 reviews)); "I guess the hours are long and you put in a lot of unnecessary work to get no where." ((in 93 reviews)); "no work life balance there" ((in 63 reviews)); "Managers don't care or follow up to make sure you are protected from chemical use." ((in 52 reviews)); "Upper management is atrocious." ((in 42 reviews))

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Terminix

Terminix Customer Service Representative CSR reviews

2.1

55% would recommend to a friend

(19 total reviews)

Alain Moffroid

Not enough data to show CEO approval

40% positive business outlook

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Gender

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Customer Service Representative (CSR) employees have rated Terminix with 2.1 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Terminix is rated 43% below average by Customer Service Representative (CSR) professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

19 reviews

1.0

Feb 2, 2023

Experience

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Chance to win tons of gift cards and prizes

Cons

Had to push things customers didn’t need poor management lack of communication

3.0

Dec 31, 2022

Lacking

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

It’s work from home. I enjoyed not having to commute to work

Cons

Management doesn’t know how to communicate and they don’t care about you The week I was fired my husband had passed out and was in the hospital and my grandmother passed away so I was out of work half the week.

1.0

Feb 15, 2022

Awful

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

nothing was good about this company

Cons

everything was literally a joke

Viewing 10 - 12 of 19 Reviews

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Terminix

Terminix Customer Service Representative CSR reviews

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Experience

Lacking

Awful

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