Terminix reviews

3.0

40% would recommend to a friend

(2,015 total reviews)
avatar

Alain Moffroid

27% approve of CEO

37% positive business outlook

Terminix has an employee rating of 3.0 out of 5 stars, based on 2,015 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Terminix employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jun 5, 2015

field technician

Recommend
CEO approval
Business Outlook

Pros

The best thing about this job was being out of an office during the day. Once the training period is over you're out on your own. Your service truck is your office. You build relationships with the friendlier customers and learn to kiss the rears of the snobby individuals. It's a job. It's hard to get too excited about killing bugs.

Cons

I walked away from this company after four years. This was four years of empty promises and constant "wage freezes". Getting any sort of raise was impossible....even when promised. The upper management cares only about upper management. Not only do I feel sympathy for their current employees, but also their customers! On more than a few occasions I've seen customers' homes being eaten apart by termites while under protection contract. Once the branch's yearly budget is spent on customer repairs the tech was told to deny any termite damage or activity to the customers. I've seen managers tell customers that obvious termite damage was nothing more than water damage. "We'll catch it next year if they still have a contract with us." This is immoral and illegal! Meanwhile, the termites party down inviting friends over to join the feast. It's amazing how much damage termites can do to a structure in a year's time. Working there was miserable and wore away at my conscience. To this day I still cringe and feel sick at my stomach when I see a Terminix truck driving down the road. I did have the opportunity to work with some really great guys (techs) while I was there. We took care of each other and had each other's backs when needed. Most stayed as long as they could possibly stand it and bolted at the first given opportunity. I keep in touch with most of them and they all say life is better away from Terminix!

2.0
May 24, 2019
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my job earlier in my career at Terminix. Compensation was good. Helping people get better was what i was all about. Corporate had a defined vision that was easy to communicate to my team members. That all changed over the past 3 years.

Cons

No regard for work and personal life balance. Moral is so low and they wonder why they have an ongoing issue of union penetration. Our field personnel do not get the support from management that they require and deserve.

1.0
Nov 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Car, phone, and gass paid for by the company. Pay plan is not too bad but your commission depends on a lot of factors other than just making the sale.

Cons

You are expected to work Monday through Saturday from 8 am to at least 7pm ( meaning you leave your house at 7 am to be at your first appointment/meeting by 8 am and most days you will not be home until 9pm). They don't allow you to take Saturdays off AT ALL and they also expect you to do meetings,call sessions,and door knocking. You will have a management team that are far from qualified and that makes you responsible to figure everything out on your own. The new pay plan is good enough except that most of the time the techs can't even get the job done. Also get ready to inspect,propose,charge, schedule, and be the customer service representative while trying to make your appointments at the same time. Needless to say that I'm leaving this Slave driving company before I kill myself driving at night and utterly exhausted as the employee's safety is not important to them compared to getting a sale.

Viewing 7 - 9 of 2,015 Reviews

Glassdoor has 2,068 Terminix reviews submitted anonymously by Terminix employees. Read employee reviews and ratings on Glassdoor to decide if Terminix is right for you.