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      Terminix

      Engaged Employer

      Terminix reviews

      3.0

      40% would recommend to a friend

      (2,019 total reviews)
      avatar

      Alain Moffroid

      27% approve of CEO

      37% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.2

      Compensation and benefits

      2.8

      Career opportunities

      2.7

      Culture & values

      2.7

      Work/Life balance

      2.5

      Senior management

      Terminix has an employee rating of 3.0 out of 5 stars, based on 2,019 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Terminix employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Oct 25, 2016

      Manager

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Could be a great company if senior management listened to associates and branch management on how to address on going customer service issues and improve quality of life for branch associates.

      Cons

      Senior management doesn't seem to understand that quality service starts with how they treat their associates. Branch level associates don't feel respected which is reflected in the high turn over of new associates. Branch level managers are over worked and are the fall person for senior managements failed initiatives and lack of clear direction.

      1.0
      Oct 16, 2016

      Sales inspector

      Fitness specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are a large company with good initial training. They do a week of classroom training and a week of field training.

      Cons

      They were very unethical in the way they sold termite treatments. We were doing way more treatments than we were actually finding termites to treat. Some guys carried termites with them in a container to put at the home to be inspected.

      4.0
      Oct 12, 2016

      Inspector/Outside Sales Person

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to adjust schedule at will (with customer's approval), interaction with customers, company vehicle, good benefits, commission and salary, in-depth training, contests with rewards within the company very often, more freedom than the average job (within reason)

      Cons

      Schedule at will of weather and season (slow in winter and fall, busier in spring/summer, slow due to drought), basic customer service grievances (telling customer prices of services is sometimes difficult/heartbreaking), Company itself is run very well, lots of incentives and bonuses, but the current drought makes keeping your schedule full difficult. With this job being so dependent on commission (after reaching a sales $ amount), a schedule not so full means you only make base salary pay, which isn't great if you have a house and kids to pay for.

      Viewing 181 - 183 of 2,019 Reviews
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      ReviewsTerminix reviews

      Glassdoor has 2,072 Terminix reviews submitted anonymously by Terminix employees. Read employee reviews and ratings on Glassdoor to decide if Terminix is right for you.