1.0
May 25, 2016
Call center destroys your schedules
Current employee, more than 5 years
Denver, CO
Recommend
CEO approval
Business Outlook
Pros
It has competitive pay for the pest control field. You also don't have to worry about your manager hovering over your shoulder.
Cons
The past couple of years that I've been with terminix it has gone towards making more money for the company and less about customer satisfaction as well as employee satisfaction. Pushed to sell all the time, and long hours. The worst part is the call center has free range on the schedule so if the tech behind the phone is having a bad day chances are your day or days will be bad. They fill the schedule from latest to earliest. So you may be out till 7 but only get payed for 7 or 8 stops. Hourly pay sucks you make your money in commission.