The Buckle reviews

3.5

54% would recommend to a friend

(2,289 total reviews)
avatar

Dennis H. Nelson

80% approve of CEO

49% positive business outlook

The Buckle has an employee rating of 3.5 out of 5 stars, based on 2,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Buckle employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jul 11, 2018
Recommend
CEO approval
Business Outlook

Pros

My coworkers became my second FAMILY & I met some truly amazing clients! My job was very fulfilling work for me and I learned a lot & taught a lot while getting to grow as a salesperson. I worked nearly everyday for over a year, usually worked over-time because I WANTED to be there, and I fell in LOVE with the store. I was truly passionate about most aspects of my job and looked forward to it MOST days. The customers and coworkers are what made it (almost) all worth the grueling hours and criminally-low pay.

Cons

The big one: Raises and promotions are a LIE... I promise you that. I reccomend you stick to a “part time” position because even the best sales team members are over-worked, under-appreciated, and HARDLY make enough money to scrape by off 3% commission. Very much a shame! Also, (not to sound bitter by any means, because as I said before I truly loved my job), but each and EVERY manager that I had ever encountered was gossipy, lazy, and highly uninvolved in the day-to-day store operation. Last, but not least: you would actually be better off by quitting or getting hit by a train on your way to work than you are requesting ANY time off. Seriously. Time off? Need to adjust your availability to be able to attend university? You have pneumonia? YOUR FATHER PASSED AWAY? (Yes, my coworker sadly experienced this tragedy and my boss actually accused him of lying to get out of work and threatened his job if he didn’t show up to his shift after the funeral... NICE!) You can count on being completely erased from the schedule and never hearing back from your “employer” ever again because you can bet that you’ll be replaced in 24 hours. Talk about getting burned out. :/

2.0
Apr 12, 2011

Does not pay what they say it will!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great discount and workers compensation package. Benefits can be shared with family and spouse. The atmosphere is friendly to work in and I enjoyed myself working with people there.

Cons

The main thing that bugged me about working here is that you do not make the income they say. I was working a job making 11.50 an hour. When I was being interviewed here, the Manager said that I can easily make 12/hr which is a hourly pay plus commission. The only thing they failed to mention is you need to, on AVERAGE, sell over $1600 in product every 8 hour shift you work. Retails have their slow days in the weekdays so you know you are not making those numbers. Come my first paycheck, after having some great sale dates where I sold more then $2000 in product and averaging highest with my co-workers, my pay was just 7 cents above mininum wage. I left because they lied about the income I would make... You MUST average 1600 or higher on an 8 hour shift to break double digits, just work the math out for yourself! Also remember, you will be working on some hours where you are strictly helping doing inventory and they might pull you back off the floor too. So you will not always be on the sale floor. About 1/3 of your time could be spent in the back or on off hours and these negatively impact your sales as well.

5.0
Mar 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Paid on commission: 4% of all sales made go to you. The base rate of pay is low, but when a pair of jeans costs 100 dollars, there's no reason you shouldn't be able to make 8 dollars an hour during the slowest of times, and up to 14 dollars an hour during busy times like holidays. On average, I'd say I made between 10 and 11 dollars an hour, which was way better than other retail jobs in the area. Challenging: I've had friends who worked at Hollister, American Eagle, and other stores, and one of the most frequent complaints I've heard is that you don't do anything while working there, it's just a lot of folding and greeting with company crafted phrases. This is the opposite of the case at the Buckle. You are expected to be active and involved in everything, and that largely means that you will really be SELLING. You know, like a sales associate actually would. It really helps long shifts go by quickly, and for people like myself who hate idle jobs, it's a good fit. Discount: I would be amiss if I didn't mention the 40% discount. It is truly a good and an evil. You are expected to dress like you shop at the Buckle when working. Even if a strict dress code isn't really enforced, it is expected. The discount obviously helps offset this expectation, and presumably people working at a clothing store would like clothes in the first place. My advice is to set a limit on what you can spend in store from each paycheck, otherwise you might not find yourself making much money, discount or not.

Cons

Much is expected: The Buckle has massive turn over rates for a reason: it isn't the typically high-school student mall job. There are several dozen styles of jeans for guys and girls, and you are expected to know them all and be able to really sell. Admittedly, I liked the fact that I was expected to be knowledgeable about my job, and in the end it made me a far more skilled worker, but a lot of people don't expect the quantity of responsibility that comes with a job at the Buckle.

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Glassdoor has 2,388 The Buckle reviews submitted anonymously by The Buckle employees. Read employee reviews and ratings on Glassdoor to decide if The Buckle is right for you.