The Buckle reviews

clothes are high quality but expensive low base pay (starts at $4.75/hr) plus 3% commission employees are pushed to constantly sell stuff the client doesn't really want demeaning team leaders staying late after hours to clean the store or before it opens at a low hourly rate The worst part about the Buckle is having to constantly push sales and pursue the customer. What's worse is as soon as you turn your back to get the customer another size, another employee tries to steal the sale. Customers get easily annoyed when more and more merchandise is brought to them, especially when they came to buy jeans and are shown numerous tops and shoes. If a customer is "young, cute and fashionable" employees are supposed to recruit them to work at the Buckle. The rationale is that there is high turnover among the part-timers, and even when people quit, they fall in love with the product and remain customers. Interviews are very personal and not professional. I was asked about my marital status, kids, etc. before I was asked about my experience or education. Interviews are done on the sales floor.

Complete lack of training. Management is so busy micromanaging the sales team to properly train new hires. Asking questions seems to annoy management. You are expected to check out guests with no training on the cash register in front of the guests. You are also expected to show product to customers before even taking a tour of the store. Management asks too much from employees considering the base pay of $6 an hour. Commission is only good when it's a busy season, so plan on making $7-8 an hour most of the time and still be expected to perform the work of 5 people. While assisting multiple guests, associates are required to log how many items were shown to each guest and make a check list to account for time with guests. This not only looks tacky on the sales floor, but it is insulting to ask for such detailed accounting of our time. Associates are asked to be way too pushy to guests and The Buckle is getting a bad rep because of it. I have talked to lots of people who say they won't even step in the door because they feel they have entered a used car lot full of greedy salespeople. The team is not greedy, but just pushed too hard by management to sell and are underpaid for their effort.