The CBORD Group reviews

3.4

47% would recommend to a friend

(201 total reviews)

Greg Brown

Not enough data to show CEO approval

48% positive business outlook

The CBORD Group has an employee rating of 3.4 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The CBORD Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

201 reviews
1.0
Jan 12, 2011

A prison sentence

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally, really like and enjoy the people I work with. Job security, it is nice to know you have a job and it likely to be there tomorrow. Don't know how you can get fired, management seems completely unable to deal with a few extremely poor performing employees. If you are unable to do your current job, you just get shuffled around the company while other employees pickup the slack with the same pay and lack of raises.

Cons

Pay. Three years with no raise. Work environment is very stressful, along with stress of trying to pay bills at home. Probably bringing home less money then when I started. Apparently little value in human resources. A general feeling that you need Cbord more than Cbord needs you, and you are treated so. Not hiring new employees, trying extremely hard not to fill vacant positions. Backbone employees continuously overworked, underpaid, with increasing responsibilities. Human resources are stretched too thin. Software products rushed out the door at very low quantity and not nearly finished in terms of 1st general release standards. If you are a customer, you are expected to Qa the products, or run the risk.

1.0
Oct 6, 2024
Recommend
CEO approval
Business Outlook

Pros

I thought it was a good company until the deep layoff.

Cons

Short sighted, and corporate greed.

avatar
The CBORD Group Response
1y
Thank you for sharing your thoughts. We’re sorry to hear about your experience and understand how layoffs can affect perceptions. Your perspective is valuable to us and we remain dedicated to transparency and continuous improvement in all aspects.
1.0
Nov 24, 2023
Recommend
CEO approval
Business Outlook

Pros

More responsibility, and complete ownership of every single issue that comes your way regardless of experience.

Cons

Too many managers that don't even know what they are talking about in regards to the product and customer temperature on the issue. I was initially very very excited to come work there and most importantly I was prepared to learn whatever skills they required me to. Then I met their current support systems/teams. If your experience goes like mine you will inherit a backlog of someone else's tickets that they fired/quit etc and management will literally shift those same fustrations over to you. I had a job at another company before their recruiter reached out and now I don't have a job... and not from being fired but from their bad decision making. Another con is watching them part with so many people. Seems like the only ones they have invested in is management. Imagine days/weeks of calls supporting software with essentially no documention and help in many cases on live calls. There is no rational explanation for a new tech having 50+ tickets and 20 escalations and they haven't even heard of half of the products they are trying to learn to support. If you can get used to that then this is your heaven.

Viewing 34 - 36 of 201 Reviews

Glassdoor has 221 The CBORD Group reviews submitted anonymously by The CBORD Group employees. Read employee reviews and ratings on Glassdoor to decide if The CBORD Group is right for you.