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      The CBORD Group

      Part of Roper Technologies

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      The CBORD Group reviews

      3.4

      47% would recommend to a friend

      (201 total reviews)

      Greg Brown

      Not enough data to show CEO approval

      48% positive business outlook

      Ratings by demographic groups

      The CBORD Group has an employee rating of 3.4 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The CBORD Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      201 reviews
      1.0
      Dec 11, 2019

      Not a great place of work

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great Co-workers - Easy to learn products - Okay Culture

      Cons

      Pretty much everything else is a con. The company doesn't care about you, especially when you work support. You are a pawn in their game of chess. Management doesn't help you succeed in your position, or allow you to grow. Micromanagement becomes very high on the list, even if you already push yourself for 8 hours a day. They expect you to work more than 8 hours due to the lack of technicians and experience. HR will chime in and mention how none of this is true and that this company is great to work for and be a cheerleader, but the fact of the matter is, its not a good company to work for. CEO only cares about money, not employees, and that trickles down the chain to managers who treat you like slaves. They would also rather hire new techs who do not know the product at a higher wage than someone that has been within the company for more than 5+ years.

      avatar
      The CBORD Group Response
      6y
      The Company does value work-life balance and respects employees' time; at times there is need to go above and beyond in order to deliver responsive customer service, this is true of all employees in all departments. Management and Senior Leaders value and support Career Development and it is each team member's choice and opportunity to work with his/her manager to develop, learn, and grow. Transparency and communication are also valued and every team member can voice opinions and make suggestions to improve teams and processes.
      1.0
      Sep 9, 2019

      CBORD- Bad Vendor, Bad Employer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great clients, great fellow employees

      Cons

      I went from client, to employee, back to client again and they treat their clients just as poorly as they treat their employees. This is a company that simply buys a market and sit on it. There is no innovation, no enhancements, no drive to change out-dated products and services. For many years I was the face that the clients yelled at, but now that I'm back in the role of client I get the frustration and I am actively trying to replace every single CBORD product and service. Don't settle for a company that doesn't care about you whether you work with them or for them. Even when you share your frustrations with them, they do not listen. -Insurance is way too high -Monthly cell/internet reimbursements don't even cover the basic fee telecom companies charge -Salaries do not reflect actual work, background, success, or changes in responsibilities -Leadership is just a ship full of good ol' white boys

      avatar
      The CBORD Group Response
      6y
      Contrary to this reviewer’s opinion, the Company and its Senior Leaders take seriously the feedback and the frustrations of customers and employees. We work every day to collaboratively improve services and products with dedicated, professional teams who strive to provide responsive customer support. Perspectives and opinions are shaped by many factors, both internal and external, and not everyone is a fit for company culture or the roles they fill. Benefits, employee engagement, employee assistance and concern for Community is of highest priority to all of the Senior Leaders, management and staff.
      Viewing 37 - 39 of 201 Reviews
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      ReviewsThe CBORD Group reviews

      Glassdoor has 221 The CBORD Group reviews submitted anonymously by The CBORD Group employees. Read employee reviews and ratings on Glassdoor to decide if The CBORD Group is right for you.