Does The CCS Companies pay their employees well?

According to anonymously submitted Glassdoor reviews, The CCS Companies employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at The CCS Companies. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at The CCS Companies?

65% of The CCS Companies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The CCS Companies 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at The CCS Companies?

Customer Service Representative (11) , Customer Service Agent (7) , CSA - Customer Service Associate (3) , Debt Collector (3) , Manager (3) , CSA (2) , Client Service Representative (2) , Collector (2)

What are the pros of working at The CCS Companies according to real employee reviews?

"The people have always been friendly and I'm excited to go to work most days." ((in 10 reviews)); "Great hours ands good pay, PTO" ((in 5 reviews)); "Additionally generous Payed time off if accrued to be used." ((in 5 reviews)); "As a CSA, great bonuses!" ((in 4 reviews)); "Work independently and as a team player, be goal driven, earn great bonuses, structured onboarding plan, two weeks paid training, welcome bonus, quarterly bonus, strong support, great benefits, structured schedule, contest incentives, ability to work hybrid after 6 months, career advancement opportunities, referral bonus, accrue paid time off, on" ((in 4 reviews))

What are the cons of working at The CCS Companies according to real employee reviews?

"The management is constantly doing things to make us happy, including (but not limited to) randomly giving us all ice cream, buying lunch, giving out raffle tickets, scratch tickets, having floor contests and games with great prizes." ((in 7 reviews)); "Disconnect between upper management and lowest people working the front lines." ((in 4 reviews)); "• The salary and incentives are not competitive." ((in 4 reviews)); "lack of communication, ineffective micromanagment." ((in 3 reviews)); "FAVORITISM, which might be considered as discrimination, often as age or in other ways is awful here, and might soon be an issue for human resources or taken to an outside, higher, level." ((in 2 reviews))

What are employees saying about The CCS Companies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The CCS Companies layoffs and their outlook for job security at The CCS Companies in 2026.

What are the top reviewed The CCS Companies locations?

Portsmouth , Salem , Norwood , Newton , Phoenix , Rochester , Nashua , Beverly , Boston , Needham , Portsmouth

The CCS Companies reviews

3.6

65% would recommend to a friend

(114 total reviews)

Steven Sands

81% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The CCS Companies has an employee rating of 3.6 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The CCS Companies employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

114 reviews

2.0

Jan 29, 2019

Nice work place but not if you need to pay bills

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are friendly and nice cafe

Cons

Pay is bad and will leave for better offer

4.0

Jan 8, 2019

Norwood review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

CCS is not perfect, but is a very good place to work. I enjoy coming to work and feel like I have some of the best co-workers I could ever ask for. We have a lot of flexibility in terms of time off and scheduling. HR is helpful and friendly. Our office is very nice with lots of natural lighting and a big break room. People get promoted from within and that is a great thing.

Cons

Benefits costs could be cheaper. Maternity leave should be more generous.

3.0

Jul 3, 2018

Great people, stressful job

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

The people are always friendly and professional and I made some really good connections. Easy to work/try hard and get up there with a good reputation. Customer service-oriented to the point it doesn’t even make sense since they are not actually custmrs.

Cons

Highly stressful work environment.Rude people on the phones. Very high turnover with management not understanding why or not working on it. Made some bad decisions in 2017 that led to layoffs, de-motions, and then treating associates like they are money-making robots in 2018. Some very bad clientele in specialty accounts.Too much pressure/micro management on lower level employees.

Viewing 52 - 54 of 114 Reviews

Jobs at The CCS Companies

VP, National Business Development - Healthcare

Production Support Analyst

Production Support Analyst

CSA, Commercial Route IV