Does The CCS Companies pay their employees well?

According to anonymously submitted Glassdoor reviews, The CCS Companies employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at The CCS Companies. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at The CCS Companies?

65% of The CCS Companies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The CCS Companies 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at The CCS Companies?

Customer Service Representative (11) , Customer Service Agent (7) , CSA - Customer Service Associate (3) , Debt Collector (3) , Manager (3) , CSA (2) , Client Service Representative (2) , Collector (2)

What are the pros of working at The CCS Companies according to real employee reviews?

"Benefits were good, lots of training." ((in 10 reviews)); "The people have always been friendly and I'm excited to go to work most days." ((in 8 reviews)); "Benefits are great, people are friendly even when professional, management keeps in touch and listens to even the lowest employee" ((in 7 reviews)); "Training is awesome, and everyone is understanding when you're new." ((in 5 reviews)); "Lovely people, great manager, the best work environment." ((in 4 reviews))

What are the cons of working at The CCS Companies according to real employee reviews?

"Disconnect between upper management and lowest people working the front lines." ((in 4 reviews)); "• The salary and incentives are not competitive." ((in 4 reviews)); "lack of communication, ineffective micromanagment." ((in 3 reviews)); "FAVORITISM, which might be considered as discrimination, often as age or in other ways is awful here, and might soon be an issue for human resources or taken to an outside, higher, level." ((in 2 reviews)); "Also certain employees are allowed to text or to to notify their supervisor by facebook that they will be late" ((in 2 reviews))

What are employees saying about The CCS Companies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The CCS Companies layoffs and their outlook for job security at The CCS Companies in 2026.

What are the top reviewed The CCS Companies locations?

Portsmouth , Salem , Norwood , Newton , Phoenix , Rochester , Nashua , Beverly , Boston , Needham , Portsmouth

The CCS Companies reviews

3.6

65% would recommend to a friend

(114 total reviews)

Steven Sands

81% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The CCS Companies has an employee rating of 3.6 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The CCS Companies employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

114 reviews

1.0

Jul 12, 2016

Don't work here

Subrogation csa

Recommend

CEO approval

Business Outlook

Pros

It's a job. You get to work with some pretty decent people.

Cons

This place is horrible. Don't believe the fake reviews management is putting up on this website. This place is the worst. They're just putting up fake reviews themselves so their clients won't think negatively of them.

5.0

Jul 10, 2016

Amazing company with superb benefits!!!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

This company not only pays an amazing base pay for today's economy, they also have a bi-weekly bonus program for their CSA staff. They offer affordable health insurance and paid time off among their other benefits! CCS takes good care of their employees, they take our input seriously and make us feel valued. The hours are great and there are many different shifts offered to fit different lifestyles. There is also potential to explore new positions within the company once you've worked there 6 months or more. Such a great company to work for.

Cons

There haven't been any cons that I've run across yet working for CCS. They work hard in upper management to make sure their policies are up to date and the employees are being treated fairly.

5.0

Jul 8, 2016

Great workplace; Great Opportunity to grow

Training specialist

Recommend

CEO approval

Business Outlook

Pros

Working for CCS is one of the best jobs I have had. CCS offers great benefits including health insurance, dental insurance, even a 401k, and many more! CCS recognizes their employees for their hard work and dedication. There is always room for growth within the company and there are always opportunities to take the first step!

Cons

Communication isn't always concise and clear, however, each company has their own faults and CCS is already changing their communication process to be easier so it isn't an issue anymore.

Viewing 85 - 87 of 114 Reviews

Jobs at The CCS Companies

Customer Service Agent - Salem 2026

Data Verification Specialist

Desktop Support Specialist