Does The CCS Companies pay their employees well?

According to anonymously submitted Glassdoor reviews, The CCS Companies employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at The CCS Companies. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at The CCS Companies?

65% of The CCS Companies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The CCS Companies 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at The CCS Companies?

Customer Service Representative (11) , Customer Service Agent (7) , CSA - Customer Service Associate (3) , Debt Collector (3) , Manager (3) , CSA (2) , Client Service Representative (2) , Collector (2)

What are the pros of working at The CCS Companies according to real employee reviews?

"The people have always been friendly and I'm excited to go to work most days." ((in 10 reviews)); "As a CSA, great bonuses!" ((in 6 reviews)); "Additionally generous Payed time off if accrued to be used." ((in 5 reviews)); "Lovely people, great manager, the best work environment." ((in 4 reviews)); "Great hours ands good pay, PTO" ((in 4 reviews))

What are the cons of working at The CCS Companies according to real employee reviews?

"The management is constantly doing things to make us happy, including (but not limited to) randomly giving us all ice cream, buying lunch, giving out raffle tickets, scratch tickets, having floor contests and games with great prizes." ((in 7 reviews)); "• The salary and incentives are not competitive." ((in 4 reviews)); "Disconnect between upper management and lowest people working the front lines." ((in 3 reviews)); "FAVORITISM, which might be considered as discrimination, often as age or in other ways is awful here, and might soon be an issue for human resources or taken to an outside, higher, level." ((in 3 reviews)); "lack of communication, ineffective micromanagment." ((in 3 reviews))

What are employees saying about The CCS Companies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The CCS Companies layoffs and their outlook for job security at The CCS Companies in 2026.

What are the top reviewed The CCS Companies locations?

Portsmouth , Salem , Norwood , Newton , Phoenix , Rochester , Nashua , Beverly , Boston , Needham , Portsmouth

The CCS Companies reviews

3.6

65% would recommend to a friend

(114 total reviews)

Steven Sands

81% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (114 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The CCS Companies has an employee rating of 3.6 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The CCS Companies employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

114 reviews

2.0

Jul 7, 2024

Billing Collector

Ira

Recommend

CEO approval

Business Outlook

Pros

Work From Home Postions always available

Cons

Upper Mangement has no clue of the day to day responsibilities or functions of the systems that are used on a daily bases

4.0

Jul 17, 2023

Great Place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours and bonus incentives

Cons

Limited movement upward movement for certain employees

1.0

Jun 14, 2023

High stress, unhealthy culture with severe micromanagement.

Operations

Recommend

CEO approval

Business Outlook

Pros

Indoors, some good people, various positions.

Cons

Stagnant pay, upper management out of touch, egotistical, doesn’t listen to experienced staff, no concern for employee satisfaction or retention, yes-man culture for promotions, grueling productivity requirements, abusive customers, high turnover, low quality training, resentful attitude towards remote work, expensive benefits, Owner/CEO seems more interested in commercial real estate than managing company or dealing with bad actors in the VP ranks.

Viewing 16 - 18 of 114 Reviews

Jobs at The CCS Companies

Customer Service Agent - Portsmouth 2026

Customer Service Agent - Salem 2026

Desktop Support Specialist