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The Cigna Group

Engaged Employer

The Cigna Group reviews

3.5

63% would recommend to a friend

(6,810 total reviews)
avatar

David Cordani

66% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

7K reviews
5.0
Jun 10, 2014

I love my job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Healthspring offers great pay, good benefits, and massive amounts of paid time off. There is flexibility on working from home. Each day typically offers an exciting challenge.

Cons

More corporate atmosphere since Cigna purchase. Several stupid rules and policies that were handed down from Cigna. High turnover in the past

4.0
Jun 10, 2014

No complaints!

Administrative assistant
Recommend
CEO approval
Business Outlook

Pros

Compensation is average, benefits are great (401k match, insurances, vacation time, perks and discounts). Options to work from home occasionally are wonderful. We have a calendar of FUN external activities for employees to attend to get to know each other (which is great for an almost 400 person department). There is a mentoring program for those who wish to participate, and our department supports local philanthropy efforts. There are fitness classes on campus after hours for employees. The CIO actually knows more people than just his direct reports and makes an effort to get to know employees. HS takes interest in career development. It may differ by manager, but my manager takes the time to find out what my career goals are and helps me develop them. They encourage training, seminars and continuing education. They even have tuition reimbursement!

Cons

HS's transition into Cigna is still ongoing and the systems don't interact which makes everything from calendar management, to travel, to video conferencing a challenge. There aren't really standardized procedures for most things which makes learning as a new employee difficult. If you don't mind just learning as you go then it's fine.

3.0
Jun 8, 2014

Fairly compensated but underutilized, bored and frequently confounded by internal politics

Business analyst
Recommend
CEO approval
Business Outlook

Pros

Base pay in on the high side of average for most job titles. In good years I've received as much as 8% additional as performance bonus. 23 PTO days plus an additional 8 paid holidays. Very flexible scheduling by which I mean you can take time off for a doctors appointment or something and make it up on your own honor when you can. Very good about time off for family emergencies or death in the family. These latter items vary tremendously based upon your department and manager; I have a good one in this respect.

Cons

Health plans are all High Deductible and the coverage really is not very good and even as an employee you can expect to get claims denied and have to spend time on the phone fighting to get covered expenses paid for. Many company functions that you would expect to be in-house are either outsourced or off-shored. Try to get a meeting with an actual HR person for example - good luck! Annual performance uses the 'Forced Bell Curve' system so no matter how good your team is, 50% of you are not going to be rewarded and the ranking system, unless you really screw something up, is completely subjective and based heavily upon your manager 'Liking You' rather than you meeting your objectives. Promotional opportunities into the management roles are extremely limited if you are not in one of the "Employee Development Programs" and those are mostly restricted to new college grad hires. Internal politics, both within deparments and across departments is about the worst I have ever experienced in my work career.

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