The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews
3.0
Jul 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Simple tasks. "Positive" Workplace. Somewhat willing to be flexible for availability.

Cons

**Good luck if you have a passing in your family** Management rejected to help on 3 different occasions when employees' family members passed. Even wrote one up when they failed to make it to shift, regardless of being notified almost 2 weeks prior about family passing. Management only cares about making money. Any and all tips are required to go to company. Little to no breaks. Orlando management hasn't changed since store opened. Assistant manager gets paid slightly more than leads. If the store has a great quarter, only the manager receives a bonus. Its most common for new employees to become a lead in a short time. Those who fail to grow fast are only trained on new game if staffing is low. Common for employees to leave after 3 months. Company only seeks to employ "odd balls", college students, and freshly graduated college students. As an assistant manager, if you are not willing to relocate and open a new location, this position will not fulfill you. Little to no opportunity for work/ life balance. Never received my hiring bonus despite speaking to management.

2.0
Jun 30, 2022

So much potential wasted on toxicity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good preparation for future jobs, no real prerequisites for growth

Cons

The Escape Game has all the makings of a great company, but it absorbs too much of the toxic mega church culture of the founders’ church. Anyone can get ahead which is cool, but to do so you have to be willing to sell your soul. They talk about being a “trust and promote” follower (as opposed to one who questions), which is essentially used as a barometer for commitment. Speaking of commitment, if leadership senses anything short of all out dedication from you, you will not succeed here. For managers, that means devoting your whole life to the job. Managers are disciplined for not being 100% in tune with their stores even on their off days or on PTO. Accountability for middle management and below is intense and constant. Accountability for everyone above them is non-existent, because it is viewed as questioning leadership’s direction. Even the HR department contains nepotism, so it’s hard to get anywhere with real improvement.

3.0
Jun 9, 2022

Review

Recommend
CEO approval
Business Outlook

Pros

Physical, engaging, and fast pace.

Cons

Adolescent shaming company language that is a facade for a a family culture that is rewarded based on nepotism and favoritism rather than hard work.

Viewing 64 - 66 of 312 Reviews

Glassdoor has 313 The Escape Game reviews submitted anonymously by The Escape Game employees. Read employee reviews and ratings on Glassdoor to decide if The Escape Game is right for you.