The Escape Game reviews

3.1

44% would recommend to a friend

(312 total reviews)

Mark Flint

45% approve of CEO

37% positive business outlook

The Escape Game has an employee rating of 3.1 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Escape Game employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews
1.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, Fun work environment, and fun guest interactions

Cons

The company lacks a sense of professional courtesy, expect more from you than they are willing to pay, and play favorites with those they wish to move up through the ranks (even if they may not be ready for any form of growth).

3.0
Feb 24, 2026

Mid

Recommend
CEO approval
Business Outlook

Pros

-The general manager at orange is a delight which is the only reason why half the people here stayed -usually the people are cool -flexible hours

Cons

-minimum wage pay with $22/hr expectations from everyone -extremely strict rules and guidelines from ops -people pleaser ahh business strategy -from may-dec its hella busy but any other month its impossible to be scheduled for more than 3 shifts a week

5.0
Jan 29, 2026

Epic place to work

Recommend
CEO approval
Business Outlook

Pros

Great people Promotes betterment by helping the person grow and not just telling them what they did wrong. Great customer service Fun time working there Management listens, cares, and understands things happen

Cons

Cons Context: These criticisms are more from a personal preference, and overall the company is a shining example of what an buisness should be. We are only human and thus can never achieve perfection. What follows are a few rare examples of things I don't like. Management can be inconsistent at times. One person says something is fine, but another says it should be different. They mention something that should be done after a long time of doing it differently. Corporate-level training and procedures occasionally seem off and a bit rigid. We are not supposed to ask whether the guests want a photo; instead, we are supposed to just tell them, "Let's take a photo". Certain bits that provide great guest interactions are not allowed. Like much of the corporate world, they seem intent on making sure each location feels the same, without letting each location take ownership of its store and how it feels, without compromising the core of TEG. Hours are inconsistent. Due to the nature of the industry, hours will change the day before, and often I have to leave early as I am not needed, which sucks when it's already a low-paying job based completely on how many hours worked.

Viewing 19 - 21 of 312 Reviews

Glassdoor has 313 The Escape Game reviews submitted anonymously by The Escape Game employees. Read employee reviews and ratings on Glassdoor to decide if The Escape Game is right for you.