Does The Key Program pay their employees well?

According to anonymously submitted Glassdoor reviews, The Key Program employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at The Key Program. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at The Key Program?

57% of The Key Program employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Key Program 2.1 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Key Program?

Residential Caseworker (12) , Caseworker (7) , Case Worker (4) , Residential Counselor (4) , Residential Case Worker (3) , Service Coordinator (3) , Outreach and Tracking Caseworker (2)

What are the pros of working at The Key Program according to real employee reviews?

"Learn more for your field and great coworkers" ((in 3 reviews)); "Learned a lot at kob" ((in 3 reviews)); "Good trainings." ((in 3 reviews))

What are the cons of working at The Key Program according to real employee reviews?

"Horrible management, of you want your mental health to get messed up, you go and work there." ((in 10 reviews)); "Long hours and demands." ((in 6 reviews)); "Burn out Low pay Long hours" ((in 5 reviews)); "Lack of supervision and support by supervisors/ directors." ((in 3 reviews))

What are the top reviewed The Key Program locations?

Springfield , Providence , Methuen , Pittsfield , Fall River , Greenfield , Worcester , Phoenix , Portland , Waltham , Grafton

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The Key Program

The Key Program reviews

3.1

57% would recommend to a friend

(75 total reviews)

William Lyttle

74% approve of CEO

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.1

Compensation and benefits

2.7

Senior management

2.1

Work/Life balance

The Key Program has an employee rating of 3.1 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Key Program employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Veteran status

Reviews by job title

75 reviews

3.0

Jun 4, 2025

Good Experience

Youth counselor

Recommend

CEO approval

Business Outlook

Pros

Good experience Form connections Many hours Pay

Cons

Managers always get the holidays off Long hours- no breaks Work life balance

1.0

Jan 22, 2025

Barbers

Sally beauty supply store manager

Recommend

CEO approval

Business Outlook

Pros

They're nice and fun and helpful

Cons

They are mean and hurtful so

3.0

Jan 15, 2025

Meaningful work but under appreciated

Service coordinator

Recommend

CEO approval

Business Outlook

Pros

Good trainings. Train/encourage their employees to have a good work ethic. Consistent and they pay attention to the details. I have become a better employee since working here

Cons

No retention. Work schedules are not flexible. Underpaid (it’s a non-profit, not their fault)

Viewing 4 - 6 of 75 Reviews

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Jobs at The Key Program

Overnight Awake Shiftworker, Springfield, MA

SOCIAL WORK EVALUATOR, Waltham, MA

Overnight Awake Shiftworker, Greenfield, MA

Overnight Awake Shiftworker, Methuen, MA

Overnight Awake Shiftworker, Pittsfield, MA