Does The Key Program pay their employees well?

According to anonymously submitted Glassdoor reviews, The Key Program employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at The Key Program. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at The Key Program?

57% of The Key Program employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Key Program 2.1 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Key Program?

Residential Caseworker (12) , Caseworker (7) , Case Worker (4) , Residential Counselor (4) , Residential Case Worker (3) , Service Coordinator (3) , Outreach and Tracking Caseworker (2)

What are the pros of working at The Key Program according to real employee reviews?

"Learn more for your field and great coworkers" ((in 3 reviews)); "Learned a lot at kob" ((in 3 reviews)); "Good trainings." ((in 3 reviews))

What are the cons of working at The Key Program according to real employee reviews?

"Horrible management, of you want your mental health to get messed up, you go and work there." ((in 10 reviews)); "Long hours and demands." ((in 6 reviews)); "Burn out Low pay Long hours" ((in 5 reviews)); "Lack of supervision and support by supervisors/ directors." ((in 3 reviews))

What are the top reviewed The Key Program locations?

Springfield , Providence , Methuen , Pittsfield , Fall River , Greenfield , Worcester , Phoenix , Portland , Waltham , Grafton

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The Key Program

The Key Program reviews

3.1

57% would recommend to a friend

(17 total reviews)

William Lyttle

74% approve of CEO

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.1

Compensation and benefits

2.7

Senior management

2.1

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Veteran status

Reviews by job title

17 reviews

Reviews about "Career Development"

Return to all reviews

4.0

Jun 13, 2017

The Key Program

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Key Program provides wonderful training and experience across all entry level jobs. They have a good benefits system and the salaries are very fair based on position. Residential and Outreach jobs are very active.

Cons

Depending on your position, some long hours are required.

The Key Program Response

Thank you for your comments. We hope that your training and work experience that you had at the Key Program has provided you with upward mobility opportunities as you continue on in your career.

2.0

Jun 12, 2017

Supervisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The kids are incredible to work with and will always bring you back. Learned a lot on the job about the system, the way that works, building relationships and confidence. Always extra shifts available if you need the extra cash. Definitely an in and out kind of job, do not expect to be there more than 10-12 months.

Cons

No protection for the direct care staff and 100% makes you feel expendable. Employees are hurt, ignored when real life issues come up outside of work, and management could give two craps about why you're calling out. Their concern is to make you feel bad about missing a shift, then putting it on you to find a replacement. No recognition for staff who go above and beyond. Priorities are way out of control and it seems management are more willing to keep the dead weight and push out the knowledgeable staff just to have bodies to watch the girls.

3.0

May 16, 2017

Therapeutic Mentor

Therapeutic mentor

Recommend

CEO approval

Business Outlook

Pros

Supportive and understanding leadership, although management varies significantly from regional office to office. Offers supervision and will help you in working towards LICSW. Good place to start your career, but always be thinking of the next step because you can't really make a long term career here, unless you are fine with making minimal money.

Cons

The training is subpar. They are heavily focused on maintaining their financial security, which only relies on billable income from DCF, DYS, insurance companies, etc. I would not recommend a long term career here.

Viewing 10 - 12 of 17 Reviews

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Jobs at The Key Program

Overnight Awake Shiftworker, Springfield, MA

SOCIAL WORK EVALUATOR, Waltham, MA

Overnight Awake Shiftworker, Greenfield, MA

Overnight Awake Shiftworker, Methuen, MA

Overnight Awake Shiftworker, Pittsfield, MA