Does The Mine pay their employees well?

According to anonymously submitted Glassdoor reviews, The Mine employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at The Mine. This rating has been stable over the past 12 months.

How satisfied are employees working at The Mine?

42% of The Mine employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Mine 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The Mine?

Customer Service Representative (12) , Business Development (8) , Software Engineer (3) , Vendor Account Manager (3) , Customer Care Representative (2) , Fulfillment Associate (2) , Product Content Specialist (2) , Sales (2) , Software Developer (2)

What are the pros of working at The Mine according to real employee reviews?

"good people to work with" ((in 12 reviews)); "For a retail company, the benefits are awesome!" ((in 7 reviews)); "A true open door policy, as well as approachable upper management." ((in 4 reviews)); "Work/Life balance is actually really good" ((in 3 reviews)); "Work environment was great, the managers for the most part were helpful." ((in 3 reviews))

What are the cons of working at The Mine according to real employee reviews?

"The pay is low in the beginning, but like i said, they have multiple raises in the first year, two in the second year, and once a year going forward, so once you get to where you need to be it's a nice pay." ((in 8 reviews)); "Management is aimless" ((in 6 reviews)); "Salary far below local average" ((in 6 reviews)); "I had a great manager, but like so many of the skilled, qualified employees, he left." ((in 4 reviews)); "ATG Stores company culture was slowly but surely suffocated by new Lowes managers stepping on everything (and accelerated the death of our culture after many really GREAT and PROMISING developers/QA people were laid off, myself included)" ((in 3 reviews))

What are employees saying about The Mine layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Mine layoffs and their outlook for job security at The Mine in 2026.

What are the top reviewed The Mine locations?

Kirkland , Aptos , Redmond , Seattle

The Mine reviews

2.9

42% would recommend to a friend

(93 total reviews)

Michelle Newbery

49% approve of CEO

39% positive business outlook

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Mine has an employee rating of 2.9 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Mine employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

93 reviews

3.0

Aug 21, 2017

Was Stuck in Neutral, Starting to Move Forward

Commercial account executive

Recommend

CEO approval

Business Outlook

Pros

Free Snacks, Commitment to Improving Employee Engagement and Satisfaction, Approachable Leadership (depending on department), Work/Life Balance available, Willingness to Change.

Cons

Pay is Lacking, Expectations in Regards to Commissions was Exaggerated Greatly during Interview/On-Boarding, On-Boarding and New Hire Training is Severely Poor, Interview Process was Conducted in a Juvenile Manner, No Time Spent on People Development.

The Mine Response

8y

Thank you for taking the time to review us! We are always seeking to improve and appreciate your feedback.

4.0

Jul 28, 2017

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fair salary, plenty of work, good performance review, supportive supervisors, many advancement opportunities

Cons

Unhealthy, negative co-workers, no speciailty knowledge needed

The Mine Response

8y

Thank you for taking the time to review us! We are always seeking to improve and appreciate your input to making it better.

2.0

Apr 25, 2017

Pro Sales Account Executive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work/Life Balance Some Great Managers Fun Atmosphere Dress Casual Onsite Events

Cons

Lacking Tools/Systems Extremely Low Pay Some Management Plays Favorites Office Equipment-Furniture out of date for a furnishings company. Parking is horrible for any New Hire

The Mine Response

9y

Thank you for taking the time to review us! We are always seeking to improve and appreciate your input to making it better.

Viewing 28 - 30 of 93 Reviews

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The Mine

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Was Stuck in Neutral, Starting to Move Forward

Customer service representative

Pro Sales Account Executive

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