The RealReal High Risk Authenticator reviews

3.3

63% would recommend to a friend

(11 total reviews)

Rati Sahi Levesque

Not enough data to show CEO approval

10% positive business outlook

Reviews by job title

11 reviews
1.0
Nov 23, 2021

Not The Best

Recommend
CEO approval
Business Outlook

Pros

Decent Benefits: Dental, Vision, Medical, 401k (3%) Employees at same level — you’ll find some people worth your time Lunch allowance through catering

Cons

-Unrealistic expectations for daily quotas (“goals”) -Management is mostly white passed Senior manager level. Those are the real managers, everyone else is expected to follow. VP Rachel Vaisman is not great. Typically feels like she sees employees as machines, and when you work hard she repays you by not giving the department proper holidays or any kind of recognition. -Holidays are noted in the handbook, but unless you work at the headquarters, it is most likely not happening. OH and they won’t tell you you’re working the holiday until 3 weeks prior. -Forced to work Thanksgiving (non retail positions alike), Memorial Day, Labor Day, no holiday is observed if it’s on a holiday or day you usually don’t work. -Poor Work/Life Balance -Do not care about employees time -Constant change; can’t seem to stick to consistent methods; change is great in moderation -Everything revolves around contractual SLA the company put on itself. Clientele can easily manipulate since it’s a bunch of rich people with connections in the company. -Low Morale…very low.

3.0
Jul 13, 2021
Recommend
CEO approval
Business Outlook

Pros

No goal team vibe yes

Cons

Repetitive poor communication bad training

avatar
The RealReal Response
4y
Thank you for taking the time to leave a review. We value our employees and their many contributions to TRR. Training and communication continue to be two areas of focus for our team. If you have any specific feedback you can share with us, please reach out to trrfeedback@therealreal.com
Viewing 10 - 11 of 11 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.