The RealReal reviews

2.9

34% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jan 29, 2019

If You Want to be Underappreciated and Overworked...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-good coworkers -free bagels/catered lunch from local restaurants -okay benefits

Cons

Oh where to begin... -Policies and SOPs are changing frequently, often attributed to “still being a young start up...” -Management only tows the line for Senior Management/Directors, will not be your advocate and will tell you to speak to HR if you have an issue as if HR will do something -Will not give you a raise based on increase work load -The office is freezing year round and dismal. No natural light execpt for in the directors’ offices and the break room where you get to spend your unpaid 30 min lunch or paid 10/15 that you have to clock in and out of -they do little “celebrations/thank you” events that mostly involve the cheapest catered food they can find instead of paying people more for all the hard work -they only care about quantity over quality -no room for growth -retail holiday schedule aka you only get Thanksgiving and Christmas off

1.0
Jan 23, 2019

Photographer

Recommend
CEO approval
Business Outlook

Pros

Free food on Mondays. Coworkers are great.

Cons

Only 2 holidays off in the year. Have to clock out for 10 minute breaks. Only allowed 1 break for 10 hour shift. Feels like a sweat shop. Physically takes a toll on the body.

1.0
Apr 6, 2018
Recommend
CEO approval
Business Outlook

Pros

If you want to do a mindless job involving ZERO creativity or photographic skill this is the job for you. Don't let the "perks" trick you, still isn't worth it

Cons

A ridiculously low hourly wage No room for upward movement Poor communication Mandatory overtime every month Full day of manual labor Poorly managed new employee training process Dirty/Dusty studio that is never professionally cleaned A management team of incompetent and immature people Very high employee turnover Treated like factory worker instead of photographer

avatar
The RealReal Response
8y
I am sorry to see your concerns, and invite you to bring them up to us directly so we can dig into this more. I agree, all managers should have training and we do that. We do need to take responsibility for problems, as you say and we do need to support all employees. Beth Head of HR
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Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.