The RealReal reviews

2.9

34% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 25, 2018

Save Yourself!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no Pros for this job.

Cons

ALL. This company was horrific to work for. Everyday was a new nightmare. They don't care about their employees, customers, or consignors so I'm not sure what they really care about. Human Resources is one the biggest jokes I have ever encountered. I worked in NJ location and honestly feared for my life going to work everyday with the type of people who worked there. My car and MANY other car got keyed. Over $900 in damage to my luxury SUV. Security did not care at all. Many people who work at the location are convicted felons. The attendance policy requires you to call out sick 24 hours in advance other wise you will get points and once you have a certain amount of points your can be fired. This a great policy because I always plan to get sick 24 hours in advance..... The management does not care about their employees having any sort of work- life balance. Overtime is mandatory. Employees are paid barley anything for the work they are expected to do with no help from the other departments.

2.0
Mar 8, 2018

Account manager

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, free snacks, working with luxury items

Cons

Majority of upper management is unqualified, have been promoted by seniority instead of business acumen. Physical labor carrying upwards of 30lbs of clothing a day, many people in the office complain of back and neck pain. Negative employees, seems no one is happy to be there. Salary is not aligned with workload.

1.0
Sep 30, 2017

Horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good friends. The location is OK Pizza Thursdays are nice. The health insureance is good. That's the only pros I can mention.

Cons

This is a horrible place to work. They changed out the HR team but they werent the problem. The director and managers run the place and they are the problem. They play favorites all the time and only care about people who dress fashionably. They even go so far to laugh and make fun of us not in their elite group. I talked to the old HR team about the favoritism and how I saw some people treated. I know they tried hard to stop this behavior and bring it to the attention of executives but the executives always side with the director and managers. The executives let the director and managers do whatever they want and don't care about the fair treatment of everyone. It's catty like high school. And that makes it hard to come to work every day.

Viewing 46 - 48 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.